Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

WHAT YOU BRING:

• University education in food science or other applicable degree
• 7+ years related work experience in a food manufacturing environment in a quality leadership role.
• Solid understanding of HACCP principles and their application in food safety, Global Food Safety Initiative Benchmarked Standards, Quality Management Systems and Canadian Regulations and their application in the food industry.
• Strong understanding of Microsoft suite and ability to use software
• Strong understanding of developing products, through risk assessment, product evaluation, specification review, development and testing results evaluation, manufacturing parameters and commercialization requirements
• Strong problem-solving skills that are risk based and data driven, to identify root cause and future actions
• Highly organized with a strong focus on detail and accuracy, able to quickly prioritize needs with strong judgement and decision-making skills
• Able to handle multiple priorities while maintaining focus on business objectives
• Strong understanding of project management, continuous improvement and change management tools
• Strong interpersonal and communication skills to effectively engage will all levels and team members
• Proven leadership skills that motivate teams to work collaboratively with a result oriented common goal that continuously drives business plans and strategic initiatives
• Travel is required for the role and varies through the year (up to 2-3 days per week) Travel may include local, National and International. Requires use of personal vehicle
  Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
  If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
  We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

WHY IS THIS ROLE IMPORTANT :

All our Loblaw control brands make us proud because they follow our philosophy of taking something good and making it better – and that is what our customers expect when they shop in our stores! It has been true since the introduction of The Decadent Chocolate Chip Cookie, and it is still true today, with our PC Blue Menu and PC Organics products.
Reporting to the Senior Director of Quality and Sustainability, the Senior QA Manager is responsible for leading a team of Sr. QA Specialists who are accountable for product quality compliance, and food safety management to achieve quality and strategic objectives of Loblaw Branded CPG categories. The role works collaboratively with product development, product management teams, vendors and other business partners, to support exciting Loblaw Branded product launches. The position is accountable for talent management, team and direct report’s objectives, strategic planning, and risk management. Along with leading the team the role will also be responsible for supporting product development projects of their own assigned CPG category.

WHAT YOU’LL DO:

• Responsible for providing leadership, coaching and mentoring to the QA Product Management team, providing technical support, through risk assessment, product evaluation, specification review and development and sensory results evaluation to enable the development and successful launch of food products.
• Oversees workloads as it relates product plans, transformational innovation, and continuous improvement projects. Provides staff supervision to ensure that work is completed accurately, efficiently in accordance with our Critical to Quality processes, complying with relevant policies, procedures, and standards, reprioritizing when necessary to meet objectives
• Responsible for performance monitoring and KPI reporting as it relates to specification approvals, product testing, post launch review, project closures, warranty period complaints and compliance to standard operating procedures.
• Supports Senior Leadership Teams to develop strategic plans and continuous improvement projects by analyzing company and departmental processes and identifying opportunities for growth and improvement. While also supporting the broader QA team through defined changes.
• Responsible for conducting detailed technical product risk assessments throughout the projects to ensure that all risks to the performance of the product from a quality and food safety perspective are considered and recommendations are provided to attain a high level of compliance.
• In collaboration with Product Developers and vendors develop manufacturing and product specifications, ensuring they are technically sound, accurate and comprehensive to ensure finished products meet the expectations of the end consumer.
• Work with vendors and other stakeholders to conduct and assess appropriate shelf life, allergen review, travel testing, and other applicable validation studies to ensure risk mitigations are appropriate.
• Assess production events and conduct sample evaluation to ensure product quality consistency, sensory and adherence to specs to determine vendors capability of a successful launch.
• Act with pace and efficiency during investigations and ensure timely resolution of customer complaints, trends and non-conformances ensuring that root cause analysis and corrective /preventative actions are implemented. Escalating risks and non-compliance to Senior Leadership teams when necessary
• Continual learning and development of all aspects of quality and product safety to help advance your career.