Senior Manager Risk and Compliance at Westpac New Zealand

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Risk, Compliance, Governance Services, Risk Management, Regulatory Obligations, Operational Resilience, First Line Risk, Conduct Activities, Risk Governance, Risk Reporting, Risk Profiles, Control Environments, Control Testing, Incident Management, Risk Culture, Strategic Thinking

Industry

Banking

Description

Senior Manager Risk & Compliance Transformation & Customer Operations (TCO) Mō te tūranga | About the Role Westpac New Zealand has an exciting opportunity for a Senior Manager Risk & Compliance to join our Transformation and Customer Operations business. Reporting to the Head of Risk & Compliance, this senior role plays a meaningful part in supporting executive leaders and the wider leadership team to drive effective risk management and informed, risk‑based decision making. You will be responsible for delivering high‑quality risk, compliance and governance services and for strengthening risk culture across a complex operational environment. This role has a strong focus on international operations, including payments, treasury and market operations, and will see you working closely with senior stakeholders to proactively manage risk profiles, regulatory obligations and operational resilience. We support flexible ways of working and understand that balance matters. This role follows a hybrid working model, with three to four days per week in the office to support connection and collaboration, and the flexibility to work from home one to two days per week. You will: Lead first line risk, compliance, conduct and regulatory activities across transformation and customer operations Provide expert advice on complex risk and compliance matters, including operational resilience, business continuity planning and regulatory requirements Deliver effective risk governance through leadership forums, committees and risk reporting Actively manage and maintain business risk profiles, registers and control environments Oversee control testing, incident management and remediation of issues and findings Partner closely with second line risk and compliance teams and key business stakeholders Drive improvements in risk culture and risk maturity across the organisation through education, engagement and practical risk management solutions Nā tāu rourou | What will you bring? We know that people don’t always meet every requirement, and that’s okay. If this role excites you and you feel you can bring value, we’d love to hear from you. Ideally, you'll bring: Experience in operational risk and compliance, ideally within financial services or banking Strong knowledge of regulatory requirements relevant to large, complex organisations Experience supporting international or market operations environments Demonstrated ability to influence and engage senior leaders and executives Proven capability in risk governance, control frameworks, incident management and reporting Strong analytical and strategic thinking skills, with the ability to translate risk into practical business outcomes Ability to manage multiple priorities with resilience in a fast‑paced environment Westpac Hei Wāhi Mahi | Working at Westpac In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including: 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best Additional purchased leave options up to 4 weeks per year Banking benefits, insurance discounts and superannuation scheme Growth and development – we provide opportunities for development and promote internal mobility Recognition - we recognise and reward our star performers School holiday subsidy - help you balance work and family during school holiday 2 Volunteer days per year Ko mātou tēnei | Our Organisation At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei! | Apply Now! Apply today with your CV and Cover Letter. The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. Mahi tahi tātou, kaha ake tātou | Together Greater Applications close: 4 April 2026 Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated.

Responsibilities

This senior role involves leading first-line risk, compliance, conduct, and regulatory activities across transformation and customer operations, while providing expert advice on complex matters like operational resilience and regulatory requirements. The manager will also drive effective risk governance through leadership forums and actively manage business risk profiles, registers, and control environments.