We are looking for a results driven leader to manage and grow our US Sales Development team and help us expand our business in the region. Reporting to the Director of NorAm Sales Development, you will be an important contributor to our regional leadership team, driving recruiting, pipeline generation strategy, and proactive coaching and development for our SDRs.
The Sales Development Manager holds ultimate responsibility for the team’s pipeline success and team culture. As such, this leader should be experienced in partnering effectively with cross-functional leaders across the GTM organization, from Sales and Marketing to Operations and Enablement.
We need someone who is confident and decisive but also humble, empathetic and open-minded. While there is a massive opportunity for Grafana Labs in the SouthEast region, there are also problems to solve and building to be done. We need someone who enjoys a fast-paced environment but who prioritizes intentionality and quality, and who sees these challenges as opportunities.

Responsibilities:

• This is a 1st line management role, where you’ll develop and mentor a team of SDRs, including responsibility for performance management, recruitment, and training
• Help execute on the strategy to ensure the success of our open source users and pipeline generation
• Work cross-functionally with Sales, Marketing, Operations, Enablement, and Recruiting
• Take an analytical and data-driven approach to your business with strong instincts, decisiveness to influence change and drive improved productivity
• Drive an inclusive, collaborative environment, where there is constant learning and growth

Requirements:

• 3 years of first-line management and/or experience in sales, sales development, operations, or enablement.
• Consistent track record of leading teams to exceed targets within a fast-paced and technical client acquisition driven business
• Ability to operate in an entrepreneurial, remote environment
• Growth mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data
• Experience with Salesforce, prospecting tools, MEDDPICC, value based selling (Force Management)
• Located in East Coast Region of the US

In the US, the OTE compensation range for this role is $140,000 - $174,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.

• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
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Responsibilities:

• This is a 1st line management role, where you’ll develop and mentor a team of SDRs, including responsibility for performance management, recruitment, and training
• Help execute on the strategy to ensure the success of our open source users and pipeline generation
• Work cross-functionally with Sales, Marketing, Operations, Enablement, and Recruiting
• Take an analytical and data-driven approach to your business with strong instincts, decisiveness to influence change and drive improved productivity
• Drive an inclusive, collaborative environment, where there is constant learning and growt

In the US, the OTE compensation range for this role is $140,000 - $174,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page.

• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process