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Senior Manager Sales at Eaton USA

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Strategy, Customer Relationships, Negotiation, Channel Engagement, Technical Support, Customer Satisfaction, Root Cause Analysis, Performance Management, Troubleshooting, Service Delivery, Product Approvals, Spares Planning, Distribution, Team Collaboration, Escalation Management

Industry

electrical;Appliances;and Electronics Manufacturing

Description

The primary function is to implement the go to market strategy for the business, drive key customer relationships, key customer negotiations and channel engagement activities to achieve sales, market share goals. "Overall responsibility for single phase service delivery and technical support for the assigend territory ""1. 2. Working closely with sales management team for spares planning and distribution 3. Customer handling & customer satisfaction - explanation of root cause analysis, assurance to customers regarding products & serv. 4. 5. Act appropriately to ensure that employees are treated fairly; guide discipline/performance management process as necessary. 6. Providing technical support to all the three phase team. 7. Supporting ASP Technical team & ASP Service Manager in trouble shooting of escalated Break down calls. 8. Managing Technical Support for product Approvals UPS product

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Responsibilities

The primary function is to implement the go to market strategy for the business and drive key customer relationships. This includes managing technical support and ensuring customer satisfaction through effective service delivery.