Senior Manager, Sales (Retail) at ServiceNow

Munich, Bavaria, Germany -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Team Leadership, Strategic Thinking, AI Integration, Negotiation Skills, Relationship Development, Coaching, Territory Planning, Forecasting, C Level Engagement, Financial Acumen, Retail Industry Knowledge, German Fluency, English Fluency, Sales Process, Analytical Skills

Industry

Software Development

Description

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWhat you get to do in this role:Manage a team of direct Sales Executives to drive rapid new business sales growth within a defined territoryBuild and drive sales strategy for the territory in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the territoryActively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Executives in closing opportunitiesRecruit, coach and mentor team members to drive excellenceDevelopment of territories and quota for the sales team and effectively communicating to set performance expectations within the teamManage and report accurate forecast and pipeline to the businessAchievement of annual sales goals on a quarterly and annual basisAct as the Subject Matter and ServiceNow Expert in C level meetings in order to leverage our offeringBuild effective working relationships with Solution Consulting, Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing and the ServiceNow executive teamQualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.Extensive track record of new business sales success including presentation and negotiation skills within the Retail industry and at C Level within the German marketStrong success in recruiting, coaching and managing an exceptional sales teamStrong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.Experienced in driving sales process and drive effective working relationships with Sales OperationsAbility to understand the 'bigger picture' and business drivers around ITAbility to build long term strategic and senior level relationshipsAbility to adapt and work effectively within a rapidly changing and growing environmentFluency in German and EnglishStrong business and financial acumenAdditional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Responsibilities

Manage a team of Sales Executives to drive new business sales growth within a defined territory. Build and drive sales strategy while engaging in territory planning and assisting Sales Executives in closing opportunities.