At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
This role reports to the Lead Director, HR Selection & Engagement, and will drive the enterprise employment testing strategy as well as function as our internal expert on the science of assessments. In this role, one will lead the development, implementation and maintenance of employment selection assessments including (but not limited to) high volume pre-hire assessments for non-exempt roles, coding assessments for data scientists, language proficiency exams, case studies for mid-level professionals and skills assessments.
The Sr. Mgr, Talent Assessments & Insights is a data-oriented individual with a high attention to detail, experience in test design, psychometrics, and the measurement of the knowledge, skills and attributes required to be successful in a role. The individual in this role has an expert understanding of test development and validation and will hold conversations with stakeholders at all organizational levels (e.g., first level people leaders through the Executive Leadership Team).
This Senior Manager also has deep knowledge of the ethical and legal considerations for assessments/surveys, the science behind them, industry best practices and the predictive value of various solutions. At times, this role may support the execution of our engagement survey and listening program.

EDUCATION

Master’s degree preferred (Industrial-Organizational Psychology or similar applied research field) or equivalent work experience OR Phd + 3 years’ experience

REQUIRED QUALIFICATIONS

7+ years of talent management or related area that includes experience specific to employment testing

PREFERRED SKILLS

• Knowledge of employee engagement theory, including drivers and outcome and practices and techniques for measuring
• Ability to work in a fast paced, agile environment.
• Effective stakeholder management and strong communication skills
• Strong collaborator who joins forces with key partners like HR technology and outside vendors.
• Strong organizational skills with an ability to manage multiple assessment projects.
• Previous Workday experience
• Data Analysis (Access, SPSS, SAS, Python, R)
• Statistical Software (e.g.,R, SAS, Python)
• Content/Text Analysis (NLP)
• Data Visualization (Tableau, Power BI, Excel)

• Translate requests for employment tests into methodologically sound assessments aligned with the Uniform Guidelines on Employee Selection Procedures. Facilitate the development and implementation of an assessment; transform results into engaging presentations.
• Provide specialized consulting and training to HR partners and business leaders on assessment best practices, turnover analyses, outcome studies, testing processes, and the ethical/legal considerations for using assessments.
• Partner with vendors to ensure the timeliness and quality of deliverables and partner with procurement to oversee RFPs-developing specifications and evaluating vendor capabilities.
• Review and assess the performance of existing selection tools ensuring that they continue to be job-related and appropriate for their intended use.
• Manipulate large volumes of data (upwards of 250,000 records) from different sources using Excel; summarize key trends, troubleshoot if necessary, and provide reporting to key stakeholders.
• Work closely with other teams (e.g., Talent Acquisition, HR Technology, Legal, HRBPs, etc.) to champion Talent Strategy imperatives at the Enterprise level.
• Job Analysis tasks which include but are not limited to: creating/administering job analysis questionnaire, conducting focus groups, observing employees, interviewing subject matter experts or reviewing competency models.