Senior Manager, Service Delivery at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Funding Management, Grant Management, Process Redesign, Automation, Project Management, Stakeholder Management, Influencing Skills, Facilitation Skills, Communication Skills, Sector Knowledge, Social Services Experience, Public Sector Funding Practices

Industry

IT Services and IT Consulting

Description

[What the role is] Oversee implementation and growth of social services and initiatives that meet the needs of service users effectively and efficiently. [What you will be working on] Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to lead work on operational policy and processes for the funding of programmes. Main duties include the following: 1. Manage operational policy for the funding of social service programmes. a. Work with internal and external stakeholders to ensure that community funding is used effectively and efficiently. b. Explore innovative ways to leverage funding to shape programmes and better meet service user outcomes. c. Ensure proper governance of funding and accountability to funders. 2. Manage operational policy and enhance processes for the management of programmes funded through NCSS. a. Ensure policies and processes meet relevant governance requirements. b. Develop and implement standard operating procedures to enable NCSS teams to manage the funding and renewal lifecycle for programmes. c. Streamline processes through process redesign and implementation of automation and technology, to save time/manpower and enhance the experience of funded partners. 3. Coordinate key workstreams that cut across different programmes and sub-sectors, including the following: a. Monitor funded programmes in the implementation of service standards. b. Support fundraising efforts with timely information and reporting. 4. Support the Services Group and NCSS as and when required. [What we are looking for] Funding and grant management skills Process redesign and automation Project management skills Stakeholder management skills Influencing, facilitation and communication skills Sector/domain knowledge Relevant experience with social services, grant management and/or public sector funding practices will be an added advantage. We regret to inform you that only shortlisted candidates will be notified. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

Oversee the implementation and growth of social services and initiatives to effectively meet the needs of service users. Lead work on operational policy and processes for the funding of programmes.