Senior Manager – Service Sales (Control, Fire & Security) at Johnson Controls

, , India -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Business Development, Customer Engagement, Account Management, Technical Presentations, Site Surveys, Service Contracts, Building Management Systems, Fire Detection, Security Systems, Communication, Interpersonal Skills, Relationship Management, Operational Excellence, Strategic Planning, Market Intelligence

Industry

Industrial Machinery Manufacturing

Description

Senior Manager – Service Sales (Control, Fire & Security) Location: North & East India Job Type: Full-Time Experience: 10–15 Years Industry: Building Technologies Function: Sales – Services Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine building performance to serve people, places, and the planet. Join a winning team that empowers you to build your best future! What We Offer Competitive salary Paid vacation/holidays/sick time On-the-job and cross-training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What You Will Do Sales & Business Development Drive sales of service contracts (AMCs, operational contracts) for Building Management Systems (BMS), Fire Detection & Suppression, and Electronic Security Systems. Identify and pursue new business opportunities with end-users, facility managers, consultants, and developers. Develop and maintain strong relationships with key stakeholders to ensure long-term customer retention. Customer Engagement & Account Management Conduct site surveys and prepare customized service proposals and BOQs. Present technical and commercial offerings to clients, highlighting value propositions and differentiators. Ensure high levels of customer satisfaction through proactive service delivery and issue resolution. Operational Excellence Collaborate with service delivery teams to ensure timely execution of contracts. Monitor contract performance, renewal cycles, and profitability metrics. Ensure compliance with safety, quality, and operational standards. Strategic Planning & Reporting Achieve annual sales targets and contribute to regional growth plans. Maintain accurate sales forecasts, pipeline reports, and customer databases. Provide market intelligence and feedback to product and strategy teams. How You Will Do It Drive sales growth and meet annual targets Conduct business development and client engagement activities Deliver technical presentations and highlight JCI’s value proposition Perform site surveys and prepare BOQs Collaborate with service delivery teams for contract execution Maintain strong relationships with stakeholders and ensure customer satisfaction What We Look For Bachelor’s degree in Engineering (Mechanical/Electrical/Electronics); MBA preferred 10+ years of experience in service/project sales in IBMS, Fire & Security domains Strong understanding of BMS, Fire Detection, and Security systems Excellent communication, presentation, and interpersonal skills Proven track record in winning service contracts and managing client relationships Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

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Responsibilities

Drive sales of service contracts for Building Management Systems, Fire Detection & Suppression, and Electronic Security Systems while ensuring high levels of customer satisfaction. Collaborate with service delivery teams to monitor contract performance and achieve annual sales targets.