Senior Manager, Site Reliability & Operations at Finastra

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Site Reliability Engineering, DevOps, Leadership, Operational Excellence, Automation, Cloud Environments, Kubernetes, Docker, CI/CD Pipelines, Azure Cloud, Terraform, Ansible, Helm, Monitoring, Incident Management, IaC

Industry

Financial Services

Description

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. About the Role We are seeking an experienced manager with strong Site Reliability Engineering (SRE) and DevOps expertise to lead one of our Platform Engineering teams. The ideal candidate combines hands-on technical knowledge with leadership experience, driving operational excellence, reliability, and automation across customer environments on the cloud. This role is critical in ensuring our environments are stable, secure, and scalable. You will manage and mentor a team of SREs/DevOps engineers, while collaborating closely with R&D, DevOps, and GS teams to improve system reliability, performance, and operational processes. Responsibilities Team Leadership & Management Lead, mentor, and develop a team of SRE and DevOps engineers. Define team objectives, responsibilities, and career growth plans. Ensure smooth collaboration between DevOps, R&D, and GS. . Participate in recruitment and onboarding for the SRE/DevOps organization. Environment & Deployment Ownership Oversee management of product environments on Azure Cloud. Supervise release deployments, upgrades, hotfixes, and environment provisioning. Ensure high reliability and availability through proactive monitoring and automation. Drive environment consistency and compliance across multiple customers. Reliability, Monitoring & Incident Management Guide the setup and maintenance of observability stacks (metrics, logging, tracing). Lead incident management: triage, mitigation, root cause analysis, and follow-up actions. Establish SLOs, SLIs, and error budgets in collaboration with R&D and DevOps. Improve MTTR and MTTD through process optimization and automation. Automation, Performance & Security Champion automation of operational tasks and processes using IaC (Terraform, Ansible, Helm, etc.) and pipelines. Oversee performance monitoring, capacity planning, and environment optimization. Ensure security best practices, vulnerability remediation, and access controls are enforced. Cross-Team Collaboration Act as a liaison between DevOps, R&D, and GS to deliver reliable experiences. Promote knowledge sharing, documentation, and best practices within and across teams. Requirements Technical Experience 5+ years of hands-on DevOps/SRE experience. Strong experience with Kubernetes, Docker, and container orchestration. Expertise with CI/CD pipelines (Jenkins, Azure Pipelines, GitHub Actions, etc.). Experience with cloud platforms (Azure required; GCP/AWS a plus). Proficiency in scripting (Python, Bash, etc.) and IaC tools (Terraform, Ansible, Helm). Experience with monitoring tools (Prometheus, Grafana, etc.) and distributed systems. Managerial Experience Minimum 3 years of managing SRE/DevOps or engineering teams. Experience mentoring engineers and driving operational excellence. Ability to define team processes, KPIs, and standards. Soft Skills Strong ownership and accountability mindset. Excellent communication and collaboration skills. Ability to work effectively under pressure during incidents. Passion for continuous improvement and innovation. Why Join Us? Lead a critical engineering team shaping reliability and operational standards. Directly impact customer satisfaction and SaaS platform stability. Work with modern, complex technologies across multiple cloud infrastructures. Grow and mentor a team while driving organizational excellence. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: · Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. · Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. · Medical, life & disability insurance, retirement plan, lifestyle and other benefits* · ESG: Benefit from paid time off for volunteering and donation matching. · DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). · Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. · Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. *Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting-edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance. We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well-being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work. The company privacy policy can be found here Finastra Privacy Policy

Responsibilities

The manager will lead, mentor, and develop a team of SRE and DevOps engineers, defining team objectives and ensuring smooth collaboration across DevOps, R&D, and GS teams. Responsibilities also include overseeing product environments on Azure Cloud, supervising deployments, and ensuring high reliability through proactive monitoring and automation.