ABOUT YOUR SKILLS

• Proven experience in project management, particularly in software development and delivery.
• Strong technical background in software engineering, with a solid understanding of product lifecycle and Agile methodologies
• Bachelor’s or master’s degree in computer sciences or engineering.
• Exceptional communication and interpersonal skills, capable of engaging with diverse stakeholders.
• Ability to think critically and strategically, balancing technical and business needs effectively.
• Demonstrated ability to manage multiple projects simultaneously while maintaining high-quality standards.
• Experience with risk management and problem-solving in a fast-paced environment.
• Familiarity with modern data platform, and integration solutions.
• Knowledge of DevOps practices and cloud technologies.
• Proficient in using project management tools and methodologies to track progress and deliverables.
• Strong organizational skills, with a focus on detail and results-driven outcomes.
• Ability to mentor junior team members and foster a collaborative team culture.

ABOUT THE ROLE & TEAM

As a Senior Manager Software Development - Technical Delivery Manager, you are responsible of a portfolio of applications and systems, and their evolution, and will oversee the successful delivery of the Messaging portfolios “Client Messaging” & “Integration” products/systems, including Sitatex Online, IP and mobile, ensuring they meet quality standards and align with customer expectations.
You will be accountable for managing cross-functional teams, coordinating resources, and mitigating risks to ensure project success. Reporting to the T&E CDE portfolio CTO, you will be a part of the T&E CDE management team responsible for developing solutions for the CD&E portfolio.
This role may require occasional travel to development locations to ensure alignment and effective communication with stakeholders.

WHAT YOU’LL DO

• Lead and manage your portfolio, ensure efficient and modern technology, addressing technical debt and keeping skilled staff motivated
• Lead the budgeting, planning, execution, and delivery of the portfolio, managing products & projects, ensuring they align with strategic goals.
• Collaborate with stakeholders to gather requirements and define project scope, timelines, and budgets.
• Monitor project progress, identifying and addressing issues or risks to keep the project on track.
• Foster a collaborative environment by coordinating cross-functional teams, including software, devops, and quality engineers, and support staff.
• Implement and promote best practices in software development (with a clear focus on data management) and Agile methodologies
• Ensure thorough quality assurance processes are in place to meet product standards and customer expectations.
• Manage stakeholder communications, providing regular updates and gathering feedback for continuous improvement.
• Identify opportunities for process improvements, optimizing delivery efficiency and effectiveness.
• Develop and maintain comprehensive documentation for all project phases, ensuring knowledge transfer and continuity.
• Mentor and develop team members, promoting a culture of growth, learning, and accountability.
• Manage external providers (resource identification, scope of work definition)
  Qualifications: