Senior Manager, Strategic Account Development at DoorDash USA

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

244000.0

Posted On

12 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Leadership, Pipeline Strategy, Team Performance, Customer Engagement, Product Launch, Cross-Functional Collaboration, Data-Driven Decision Making, Quota-Driven Environment, Manager Development, Merchant Experience Improvement, Revenue Growth, Team Culture Building, Process Refinement, Insight Generation, Business Strategy, Execution Planning

Industry

Software Development

Description

About the Team The Platform Account Development team drives adoption and growth of the DoorDash Commerce Platform across our SMB restaurant segment (≤150 locations). We partner closely with Account Management to understand each merchant’s first-party growth goals and activate the right mix of Commerce Platform solutions - including Online Ordering to accelerate their success. Our mission is to enable every SMB merchant with the tools to grow first party sales, deliver a unique guest experience, and save on costs in order to have a thriving business. About the Role As a Senior Manager on the Platform Account Development team, you will lead frontline managers and guide the sales strategy that drives SMB adoption of DoorDash’s Commerce Platform solutions. You’ll develop high-performing leaders, build a motivating and inclusive team culture, and translate top company priorities into clear execution plans that accelerate first-party growth for our restaurant partners. You’ll partner closely with S&O, Product, and Account Management to refine our sales motions, improve the merchant experience, and commercialize new Platform products. Staying close to both the field and our merchants, you will surface insights that shape processes, influence roadmap decisions, and remove friction for your teams. Your leadership will directly impact revenue performance, team effectiveness, and how SMB merchants grow their businesses through DoorDash. You will report directly to the Director of Platform Account Development, who will cultivate your growth, and provide you with broader strategy and support to lead alongside your team. We expect this role to be flexible with the ability to spend time remotely, work from a local office, or travel in the field as needed to support your team. You will also be expected to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You’re excited about this opportunity because you will… Be an integral leader driving a top company priority, accelerating Commerce Platform adoption across thousands of SMB restaurants. Build and elevate a high-performing sales organization, scaling best practices and shaping a culture that delivers consistent, exceptional results. Stay connected to the field, using direct merchant conversations and team insights to improve processes, strengthen sales motions, and enhance both employee and customer experience. Shape the future of Platform, planning ahead for new products, evolving team needs, and long-term organization growth. Operate at a high level of ownership and influence – partnering cross functionally to refine strategy, improve execution, and unlock new opportunities for the business. We’re excited about you because… You bring 8+ years of sales leadership experience, including managing frontline managers in a fast-paced, quota-driven environment. You have a strong record of building pipeline strategy and consistently driving teams to exceed revenue goals. You excel at developing managers and elevating team performance, improving both results and engagement. You stay close to customers, using conversations to uncover pain points and shape scalable solutions. You have experience launching and scaling new product motions, especially in 0→1 environments. You collaborate effectively across functions, influencing Product, S&O, and Account Management to improve processes and merchant outcomes. You balance ambition with a data-driven, truth-seeking mindset, guiding teams toward high-quality, win-win decisions. We expect this position to be filled by 2/9/2026. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $165,920—$244,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $207,400—$305,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Responsibilities

Lead frontline managers and guide the sales strategy to drive SMB adoption of DoorDash’s Commerce Platform solutions. Partner closely with various teams to refine sales motions, improve merchant experience, and commercialize new products.