Senior Manager, Strategic Enablement & Transformation, FPNO at TD Bank
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

108800.0

Posted On

10 Aug, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Management, Communication Skills, Business Transformation, Discretion

Industry

Banking/Mortgage

Description

JOB DESCRIPTION:

Reporting to the VP, Financial Planning, the Senior Manager, Strategic Enablement & Transformation will act as the primary liaison between Distribution Leadership and the Strategy & Solutions teams. This role will lead work enablement efforts and serve as the change management lead for strategic initiatives impacting distribution—ensuring effective communication, adoption, and long-term sustainment.
The Senior Manager will work in close partnership with the VP, FP National Office to ensure the FP Transformation agenda is clearly communicated to the FP Field team. They will also serve as a key conduit, ensuring that the field’s desired evolution is reflected in the actions taken by the FP Strategy & Solutions team.

PRIMARY ACCOUNTABILITIES

  • Lead the development and execution of the transformation roadmap and communication strategy for the field.
  • Collaborate with the Wealth Advice Journey & Enablement leadership team to define FP priorities, align rollout programs, and lead the execution of Work Enablement initiatives.
  • Own and drive the design and implementation of the FP work enablement strategy.
  • Lead the FP & FP Leadership Advisory Councils—including the Work Enablement Council—to continuously develop initiatives that address business gaps in alignment with strategic priorities.
  • Monitor the implementation of strategic initiatives and regularly communicate progress to the field in collaboration with the Wealth Advice Communications team.
  • Develop and deliver improved client and employee experiences through well-defined plans and programs that address field pain points.
  • Partner with the delivery team to ensure smooth execution of programs and initiatives.
  • Provide regular program updates at FP Operating Committee meetings, including progress, completions, and delays. Review all field communications related to initiatives with Region Heads and the VP, Financial Planning prior to distribution.
  • Build strong, effective relationships with key business partners across units, including Business Architecture, Technology, Strategic Governance, Compliance, G&C, Legal, Risk Management, FP Delivery Excellence, and other lines of business (PIA, PIC, PB, PT).
  • Serve as the change management expert for business partners at all levels.
  • Collaborate with Business Owners and Sponsors to define change adoption metrics and ensure alignment with enterprise and regulatory requirements.
  • Facilitate a smooth transition to steady state, ensuring ongoing processes are in place and ownership is clearly handed off.

JOB REQUIREMENTS

  • Undergraduate or graduate degree in business; MBA is an asset.
  • Financial Planning field experience and leadership background.
  • Relevant change management certifications are an asset.
  • 10+ years of experience in project or transformation environments.
  • Advanced knowledge of change management principles, methodologies (e.g., ADKAR, Prosci), product management, and business transformation.
  • Strong understanding of risk management standards and regulatory environments.
  • Proven ability to influence and negotiate with executive-level stakeholders.
  • Sound judgment and discretion in handling confidential information.
  • Strong collaboration and communication skills, both written and verbal.
  • Demonstrated ability to build relationships and drive outcomes through positive influence.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Responsibilities

Please refer the Job description for details

Loading...