Key Responsibilities

• Operations LeadershipProvide leadership and oversight across Production, Fulfillment, Inventory, Procurement, and Supply Chain.
• Directly manage and develop the Production Manager and Fulfillment Lead.
• Establish clear expectations, priorities, KPIs, and accountability across operational teams.
• Build scalable systems and processes that improve efficiency, accuracy, productivity, and visibility.
• Identify operational bottlenecks and proactively implement solutions.
• Work closely with the CEO and leadership team on capacity planning and broader company growth initiatives.
• Help prepare the operation, systems, and team for continued growth and increased volume.

• Forecasting & Production PlanningDevelop rolling demand forecasts using historical sales, current trends, inventory levels, promotional calendars, wholesale demand, and growth projections.
• Translate demand forecasts into practical production plans and purchasing requirements.
• Establish appropriate inventory targets, reorder points, and safety stock levels.
• Balance inventory availability with working capital and storage capacity.
• Monitor finished goods and raw material inventory to proactively identify shortages or excess inventory.
• Coordinate production priorities across product families while ensuring out-of-stock and low-stock products are addressed appropriately.
• Plan production capacity against expected demand and identify future capacity constraints before they become operational issues.

• Procurement & PurchasingOwn purchasing and procurement of raw materials, packaging, components, and other operational supplies.
• Maintain strong relationships with Canadian and international suppliers.
• Manage supplier lead times, minimum order quantities, pricing, quality, and reliability.
• Negotiate pricing and purchasing terms where appropriate.
• Maintain purchasing forecasts to ensure materials arrive ahead of production requirements.
• Identify supply chain risks and develop contingency plans for critical materials and components.
• Continuously look for opportunities to improve purchasing efficiency, reduce costs, and strengthen supplier performance.

Key Responsibilities

• Operations LeadershipProvide leadership and oversight across Production, Fulfillment, Inventory, Procurement, and Supply Chain.
• Directly manage and develop the Production Manager and Fulfillment Lead.
• Establish clear expectations, priorities, KPIs, and accountability across operational teams.
• Build scalable systems and processes that improve efficiency, accuracy, productivity, and visibility.
• Identify operational bottlenecks and proactively implement solutions.
• Work closely with the CEO and leadership team on capacity planning and broader company growth initiatives.
• Help prepare the operation, systems, and team for continued growth and increased volume.

• Forecasting & Production PlanningDevelop rolling demand forecasts using historical sales, current trends, inventory levels, promotional calendars, wholesale demand, and growth projections.
• Translate demand forecasts into practical production plans and purchasing requirements.
• Establish appropriate inventory targets, reorder points, and safety stock levels.
• Balance inventory availability with working capital and storage capacity.
• Monitor finished goods and raw material inventory to proactively identify shortages or excess inventory.
• Coordinate production priorities across product families while ensuring out-of-stock and low-stock products are addressed appropriately.
• Plan production capacity against expected demand and identify future capacity constraints before they become operational issues.

• Procurement & PurchasingOwn purchasing and procurement of raw materials, packaging, components, and other operational supplies.
• Maintain strong relationships with Canadian and international suppliers.
• Manage supplier lead times, minimum order quantities, pricing, quality, and reliability.
• Negotiate pricing and purchasing terms where appropriate.
• Maintain purchasing forecasts to ensure materials arrive ahead of production requirements.
• Identify supply chain risks and develop contingency plans for critical materials and components.
• Continuously look for opportunities to improve purchasing efficiency, reduce costs, and strengthen supplier performance.