At Wellist, we support people through life’s most complex moments—whether they’re navigating cancer treatment, caring for an aging parent, or simply trying to manage the day-to-day. Every interaction matters. And as our Senior Manager, Support Operations & Excellence, you’ll be accountable for making sure every one of them is exceptional.
We’re looking for a high-empathy, high-accountability leader who’s as comfortable jumping on the phones as they are setting strategy. You’ll own our frontline Support Center operations and Patient Ambassador program—personally ensuring every patient or employee is connected to the right resource with urgency, clarity, and care.
This is not a behind-the-scenes role. You’ll set the tone for our team and directly shape the experience of every user we serve.

Please refer the Job description for details