Senior Manager - Taxation at FRESHWORKS TECHNOLOGIES UK LIMITED

San Mateo, California, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

235000.0

Posted On

10 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

U.S. Sales and Use Tax, Global VAT Compliance, Indirect Tax Reporting, Tax Audit Management, Tax Forecasting, ERP Integration, Stakeholder Management, Project Management, Tax Policy Development, Internal Controls, NetSuite, Avalara, Vertex, SaaS Taxation, Analytical Skills, Communication

Industry

Software Development

Description

Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description Manage all aspects of U.S. sales and use tax compliance, including registrations, filings, audits, taxability determinations, and exemption certificate management. Oversee global VAT compliance, including indirect tax reporting, filings, registrations, and process improvements across multiple jurisdictions. Monitor and assess changes in indirect tax laws and regulations, evaluating business impact and implementing necessary compliance measures. Responsible for indirect cash tax forecast of Freshworks US entity and report to tax team and FPA team Responsible for monthly Indirect tax exposure analysis and Journal Entry posting Responsible for indirect tax audits, inquiries, and examinations from tax authorities. Collaborate with Product, Billing, Procurement, and Legal teams to ensure appropriate tax treatment of new products, services, contracts, and business initiatives. Manage relationships with external advisors, tax authorities, and compliance service providers. Drive automation and process improvements within tax systems and workflows, including ERP and tax engine integrations. Support merger, acquisition, and international expansion activities by evaluating indirect tax implications and risks. Develop and maintain tax policies, procedures, and internal controls to ensure compliance and operational efficiency. Mentor and provide guidance to junior tax team members as applicable. Qualifications Bachelor's degree in Accounting, Finance, Tax, or related field; CPA, MST, or equivalent preferred. 8+ years of progressive tax experience, including significant indirect tax (sales and use tax and VAT) expertise. Strong knowledge of U.S. sales and use tax regulations and global VAT principles. Experience in a multinational technology or SaaS company preferred. Experience managing indirect tax audits and working with external advisors. Familiarity with ERP systems (NetSuite preferred) and tax automation platforms such as Avalara, Vertex, or similar solutions. Strong analytical, problem-solving, and project management skills. Excellent communication and stakeholder management abilities, with a demonstrated ability to influence across functions. Ability to thrive in a fast-paced, high-growth environment and manage multiple priorities simultaneously. Additional Information We're committed to building a workplace that reflects the diverse world we serve. At Freshworks, you'll find inclusive teams, flexible thinking, and opportunities to grow your career - while making work better for millions. If this sounds like a journey you want to be part of, we'd love to meet you. Let's building something refreshing together. The annual base salary range for this position is $185,000 - $235,000 Base Salary. This role is also eligible for variable compensation. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us. Compensation: USD 185000 - USD 235000 - yearly

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Responsibilities

Manage all aspects of U.S. sales and use tax and global VAT compliance, including filings, audits, and taxability determinations. Collaborate with cross-functional teams to ensure correct tax treatment for new products and drive automation within tax systems.