GENPACT (NYSE: G) IS A GLOBAL PROFESSIONAL SERVICES AND SOLUTIONS FIRM DELIVERING OUTCOMES THAT SHAPE THE FUTURE. OUR 125,000+ PEOPLE ACROSS 30+ COUNTRIES ARE DRIVEN BY OUR INNATE CURIOSITY, ENTREPRENEURIAL AGILITY, AND DESIRE TO CREATE LASTING VALUE FOR CLIENTS. POWERED BY OUR PURPOSE – THE RELENTLESS PURSUIT OF A WORLD THAT WORKS BETTER FOR PEOPLE – WE SERVE AND TRANSFORM LEADING ENTERPRISES, INCLUDING THE FORTUNE GLOBAL 500, WITH OUR DEEP BUSINESS AND INDUSTRY KNOWLEDGE, DIGITAL OPERATIONS SERVICES, AND EXPERTISE IN DATA, TECHNOLOGY, AND AI.

Inviting applications for the role of Senior Manager-Technical Lead

SKILLS – GENPACT LLC SEEKS SENIOR MANAGER-TECHNICAL LEAD (MULTIPLE POSITIONS) IN RICHARDSON, TX TO SIMPLIFY COMPLEX IT SYSTEMS SOLUTIONS FOR CLIENTS ACROSS INDUSTRIES. STRUCTURE A PROCESS AND CAPTURE IMPROVEMENT INITIATIVES TO FACILITATE THE CLIENT THROUGH A PRAGMATIC DECISION-MAKING PROCESS. RESPONSIBLE FOR HANDS-ON DEVELOPMENT AND IMPLEMENTATION OF THE SEQUENCE PLATFORM. SERVE AS TECHNICAL LEADER FOR SMALL TEAMS OF PRODUCT SPECIALISTS. COACH AND MENTOR PRODUCT SPECIALISTS, MANAGE THEIR DAY-TO-DAY ACTIVITIES, AND REVIEW THEIR WORK PRODUCT. RESPONSIBLE FOR PRODUCT INSTALLATIONS AND WORKFLOW DEPLOYMENTS. REPORT ON PROGRESS OF WORK PACKAGES (USING TOOLS SUCH AS MICROSOFT PROJECT OR MICROSOFT TFS AGILE TEMPLATES). ANALYZE, CAPTURE, AND COMMUNICATE CUSTOMER REQUIREMENTS. WRITE CONCEPT AND FUNCTIONAL DESIGN DOCUMENTS. PROVIDE CONSULTATION TO CUSTOMERS ON BUSINESS PROCESS MANAGEMENT PROJECTS AND TECHNOLOGY. RESPONSIBLE FOR CUSTOMER SATISFACTION AND BUILDING LONG-TERM RELATIONSHIP WITH KEY CUSTOMERS.

Education – Position requires a Bachelor’s degree in an Engineering (all), Computer Science, Information Technology, Mathematics or related field and six (6) years of progressively responsible post-Bachelor’s experience in the job offered or a related occupation. Foreign degree equivalents are acceptable. Position also requires 3 years of experience in the Microsoft technology stack; 3 years of experience in SQL Server, ASP.NET, C# .NET development, JavaScript, and HTML; and 2 years of experience in software project delivery. Position headquartered in Richardson, TX with placement at project sites nationally within the United States with approximately 15% of travel required.