GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

ABOUT THE TEAM

Our Technical Program Management function is relatively new to GitLab; we are building out a PMO that is centralized within Engineering and looking for strong TPMs that are interested in developing a newly formed PMO and standardizing on best practices for the business. You can learn more about the PMO in our handbook page.

AN OVERVIEW OF THIS ROLE

We’re looking for an experienced Sr Manager, Technical Program Management to lead a team of TPMs in our Engineering org. Our R&D PMO is a new team within GitLab Engineering, so this is a great opportunity to help build out a new function and define the future of Program Management at GitLab.
This individual will be responsible for leading a team of TPMs of varying levels, all working on different areas of the Product. The Sr. Manager, Technical Program Management will work closely with Product and Engineering leadership to ensure that TPMs are assigned to high priority programs and that they are successfully delivering results for customers. In addition to managing a team, this leadership position will also contribute to the long-term operational success of the R&D organization by partnering with leaders to develop new planning cadences and other improvements to our ways of working.

WHAT YOU’LL DO

• Responsible for directly GitLab team members performing in the role of Technical Program Manager. Lead and mentor a team of Technical Program Managers, including providing regular feedback to foster their growth and ensure their success.
• Responsible for staffing requirements for the PMO, in partnership with the Director of Technical Program Management and the Product and engineering Leadership groups. Align TPM team resourcing / assignments with the company’s business objectives.
• Create and maintain program management standards for elements including program documentation, project plans, status reports, post-mortems as well as a team direction north star; work to continuously improve and iterate on these processes.
• Create and maintain a long-term strategy and vision for the Program Management function, in alignment with broader company goals. Develop and expand upon the job family, CDF, and long-term hiring and growth objectives for the Technical Program Management function.
• Build strong relationships with cross-functional stakeholders including Engineering, Product, Security, and GTM teams.
• Identify and mitigate risks, resolve conflicts, and remove obstacles for the Technical Program Management team to ensure timely program delivery.
• Establish and track key performance indicators (KPIs) for programs and team members and hold the team accountable for meeting commitments.
• Lead strategic planning with direct influence over staffing decisions, project timelines, and planning stakeholders.
• Demonstrate leadership as expected of Managers across GitLab and Embody our CREDIT values in your work