COMPANY OVERVIEW

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

WHAT YOU’LL DO

As a Senior Manager of the Technical Program Management (TPM) organization, you will lead and grow a team of technical program managers driving complex, high-impact initiatives across the product lifecycle. In this role, you will lead complex, cross-functional programs driving B2B product innovation and platform scalability, with a strong emphasis on integrating AI capabilities where they add customer value. You’ll work closely with stakeholders across Product, Engineering, Data Science, Security, and Compliance to deliver capabilities such as intelligent document processing, workflow automation, generative AI integration, and platform modernization.
You have a proven track record of managing complex, cross-functional programs across a B2B product portfolio—often driving and influencing the development of advanced capabilities such as AI-powered features, platform enhancements, or enterprise-grade integration. With exceptional technical fluency in AI/ML, you excel at aligning engineering, product, data science, research, and compliance teams towards ambitious shared goals. Recognized for thriving in dynamic, fast-paced environments, you deliver impactful results with clarity, empathy, and a solutions-oriented mindset.You’ll be the key driver in aligning the AI program roadmap with overarching business objectives. This includes not just managing the delivery of individual projects, but also ensuring that all programs are strategically prioritized and interconnected to deliver maximum value to the business.
Beyond your deep program execution expertise, you have a strong history of leading high-performing teams or mentoring peers through intricate technical challenges. You’ve been instrumental in shaping strategic roadmaps, influencing cross-functional decision-making, and building trust as a leader who brings structure and focus to innovation-heavy endeavors.
This position is a people manager role reporting to the Director of Program Management.

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs)