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The Royal Caribbean Group’s Information Technology Team has an exciting career opportunity for a full-time Senior Manager Technology Delivery & Strategic Programs reporting to the VP Technology Strategy & Innovation Initiatives

POSITION SUMMARY:

We are seeking a seasoned technology delivery leader to drive large-scale transformative initiatives within our Global Enterprise Technology and Digital teams This role combines strategic vision with hands-on execution fostering collaboration across teams and engaging effectively with executive leadership
As a key member of the leadership team this role will lead organizational change promote a culture of agility and ensure the successful delivery of critical projects aligned with our long-term goals The position offers a unique opportunity to shape how teams work innovate faster and enhance guest experiences by embedding best-in-class Agile practices and operational excellence
This role requires strategic thinking strong leadership and the ability to influence stakeholders at all levels—ultimately ensuring our transformation delivers measurable business impact

QUALIFICATIONS:

Experience & Education:
Bachelor’s degree required; technical or master’s degree preferred
10+ years of leadership in IT or large-scale technology transformation
Proven success in managing multi-million-dollar programs (150 400M porfolio;10-20M operating budget)
Extensive experience leading agile transformations with strong knowledge of scaled frameworks such as SAFe
Experience with SDLC software development tools (eg JIRA) and Agile methodologies
Leadership & Communication:
Strong people management coaching and mentoring skills
Demonstrated ability to facilitate large workshops and executive presentations
Collaborative leadership style that fosters cross-functional alignment
Ability to communicate complex concepts clearly and effectively to technical and non-technical audiences
Technical & Methodological Expertise:
Deep understanding of IT systems development architecture and technical capabilities
Expertise in portfolio management risk mitigation and process optimization
Familiarity with Agile tools metrics and data-driven decision-making
Certifications & Additional Skills:
Agile certifications: CSM CSP CSPO or equivalent (preferred)
SAFe Program Consultant (SPC4) certification (preferred)
Organizational Change Management certification or education (desirable)
Internationally recognized Agile coaching certifications (a plus)
Additional Competencies:
Ability to create concise data-driven project status dashboards
Skilled in leveraging historical data and forecasting models
Strong strategic thinker with a focus on delivering value and continuous improvement
Courage to sponsor innovation process improvements and technology adoption

POWER SKILLS:

• Collaborates Effectively
• Communicates Effectively
• Develops Talent
• Manages Conflict
• Plans and Aligns
  We know there’s a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We’ll hope to see you onboard soon!
  It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
  

  LI-MP1

Nearest Major Market: Miam

Program & Portfolio Leadership:
Lead the delivery of large-scale technology programs involving multiple teams and stakeholders
Organize monitor and coordinate interconnected projects across product delivery infrastructure shoreside and shipboard systems
Define and refine operational frameworks to accelerate delivery speed and quality
Promote a collaborative culture aligned around shared outcomes
Measure track and report on team velocity stability and progress against quarterly delivery targets
Manage vendor relationships resource planning and third-party deliverables to ensure seamless execution
Agile & Process Transformation:
Lead the organization’s shift to Scrum and scaled Agile frameworks (eg SAFe)
Coach and mentor teams Scrum Masters and Product Owners to mature Agile practices
Continuously evaluate and improve operational effectiveness and delivery processes
Facilitate Agile workshops and large team sessions to foster alignment and best practices
Risk & Financial Management:
Develop mechanisms to monitor program health risks and issues
Escalate and resolve blockers proactively
Manage project budgets forecasts and financial reporting ensuring projects stay within Capex and Opex forecasts
Optimize resource utilization and identify cost-saving opportunities
Collaborate with Finance to ensure accurate estimations and financial planning
Reporting & Stakeholder Communication:
Prepare and present program status updates dashboards and executive reports
Lead status meetings across teams and executive stakeholders
Ensure transparency and clarity on project health risks and financials