Senior Manager ULD at Qatar Airways - Iraq

Doha, , Qatar -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ULD Operations, Quality Standards, Compliance, Infrastructure Planning, Data Collection, Inventory Monitoring, Strategy Design, Process Improvement, Performance Metrics, Cost Optimization, Technology Deployment, Change Management, Vendor Management, Budgetary Alignment, Risk Management, SOP Development

Industry

Airlines and Aviation

Description

About the Role In this position, you will oversee global passenger and cargo ULD operations, including activities at the Doha hub. Your responsibilities will cover all aspects of ULD balancing, operational processes, quality standards, compliance, and maintenance of related manuals. You will plan and develop the infrastructure required to support improved ULD management in line with projected tonnage, station needs, and product growth. You will also design strategies to enhance ULD messaging to ensure accurate data collection for effective inventory monitoring and forecasting. In addition, you will create and roll out new field procedures for Ground Handlers covering all areas of ULD handling, ensuring alignment with IATA standards and incorporation into the QR Cargo manual and service level agreements. Key operational duties would include: Develop and implement ULD strategies and standards in full alignment with IATA and company requirements, establishing QR Cargo as an industry benchmark. Create ULD performance metrics using research and operational insights to continuously assess and enhance service delivery against defined targets. Formulate short‑term departmental strategies, including cost‑optimization plans to reduce leasing, repair, and ULD repositioning expenses. Identify, evaluate, and deploy new ULD technologies—such as Bluetooth/RFID—and forecasting tools to enhance inventory accuracy and support network and fleet growth. Improve operational processes with the Team, leading plan–control–review cycles to optimize resource utilization, pooling efficiency, and cost control. Oversee ULD operational performance for hub and outstations across both passenger and cargo operations. Maintain and monitor global ULD inventory balance, ensuring network readiness and operational continuity. Develop and enforce SOPs, SLAs, and procedural guidelines for GHAs and cargo staff, ensuring smooth inventory balancing and closure of customer action items. Establish performance measurement frameworks, manage stakeholder KPIs, and drive corrective action on issues such as damaged, lost, or unreported ULDs. Plan and implement future ULD operational improvements, manage network risk during shortages, oversee special‑product ULD procurement, and guide senior management on utilization and cost reduction. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. About You Bachelor’s degree with a minimum of 10 years of job-related experience Proven ability to oversee complex, high-traffic facilities and multi-departmental operations. Extensive experience in Unit Load Device (ULD) tracking, maintenance, and management. Demonstrated expertise in leading change management initiatives and driving continuous improvement. A natural mentor with the ability to inspire teams and manage vendor/contractor relationships effectively. Proven ability to align organizational output with strict budgetary objectives effectively. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

This role is responsible for overseeing global passenger and cargo Unit Load Device (ULD) operations, including planning infrastructure, designing enhancement strategies for data accuracy, and creating new field procedures aligned with IATA standards.