OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

• Bachelor’s degree in Marketing, Business, Psychology, Statistics, Sociology or a related field. An advanced degree is a plus.
• Proven experience as a Market Researcher or similar role, preferably in a consumer-focused industry.
• Strong technical skills in market research methodologies, including quantitative and qualitative data collection techniques, survey design, statistical analysis, and data visualisation.
• Proficiency in using Python or similar programming languages for data collection, manipulation, and analysis.
• In-depth knowledge of online gambling products, trends, and customer behaviors.
• Familiarity with responsible gambling practices, compliance requirements, and regulations in the online gambling industry.
• Proficiency in using market research tools, software, and data analysis platforms.
• Excellent analytical thinking and problem-solving abilities, with a keen eye for detail.
• Outstanding written and verbal communication skills, with the ability to present complex research findings in a clear and concise manner.
• Proactive and self-motivated with the ability to work independently and manage multiple projects simultaneously.
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams and external partners.
• Knowledge of brand experience and customer experience tracking methodologies is highly desirable.
• Ethical and professional conduct, ensuring confidentiality and compliance with relevant industry regulations and standards.

WHO WE ARE

At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.

ABOUT THE ROLE

Are you passionate about understanding customer behavior and uncovering valuable insights? Do you thrive in a dynamic and fast-paced environment?
We are seeking a highly skilled Market Researcher to join our team and drive our brand and customer experience strategies. If you possess exceptional analytical abilities, a strong research background, and enjoy collaborating with cross-functional teams, we want to hear from you!

YOU WILL BE RESPONSIBLE FOR:

• Conduct in-depth market research and analysis to identify emerging trends, customer preferences, and competitive landscape.
• Develop and implement research methodologies to track brand experience and customer experience metrics, ensuring our organization stays ahead of market dynamics.
• Collaborate closely with internal stakeholders and cross-functional teams to identify research objectives, gather requirements, and design research studies that provide actionable insights.
• Perform ad-hoc market research projects as required, utilising various quantitative and qualitative techniques such as surveys, interviews, focus groups, and data analysis.
• Liaise with external partners and vendors to coordinate research activities and manage research projects from start to finish.
• Analyse and interpret research findings, distilling complex data into clear and concise reports, presentations, and recommendations for senior management.
• Apply advanced statistical analysis techniques to uncover patterns, correlations, and insights from large and diverse datasets.
• Stay up-to-date with industry trends, best practices, and advancements in market research methodologies, and incorporate relevant techniques into our research processes.