Senior Marketing Communications Advisor at Watercare Services Limited

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multi-channel Campaigns, Brand Strategy, Customer Engagement, Communications Planning, Behaviour-Change Campaigns, Content Creation, Website Content Management, Investor Relations Communications, Stakeholder Engagement, Budget Management, Performance Tracking, Marketing Automation Platforms, Marketo, Writing Skills, Interpersonal Skills, Organization

Industry

Utilities

Description

He kōrero mō mātou | About Watercare Ki te ora te wai, ka ora te whenua, ka ora te tangata When the water is healthy, the land and the people are healthy Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day! He whakamārama mō te tūranga mahi | About the role Reporting to the Marketing Communications Manager, you’ll play a key role in delivering impactful marketing communications that support our brand strategy and customer engagement goals. You’ll help shape how our customers and stakeholders connect with Watercare and the essential services we provide. Key Responsibilities Develop and implement multi-channel campaigns that build emotional connection and trust with our customers. Create and deliver communications plans for customer-impacting projects (e.g. price changes). Lead behaviour-change campaigns (e.g. encouraging water-wise habits). Plan, write and publish a wide range of collateral including newsletters, brochures, flyers, letters, posters, advertisements, and digital content. Manage and maintain customer-facing collateral and touchpoints. Write and distribute customer newsletters and update website content. Support investor relations communications in collaboration with the Finance team. Champion the Watercare brand across all communications. This is a fixed term opportunity for 12 months maternity cover. Ngā pūkenga e rapu nei mātou | About you You’re a confident and versatile communicator who thrives in a fast-paced environment. You’re known for your reliability, initiative, and ability to build strong relationships across teams. You’ll bring: A tertiary qualification in communications, marketing, or a related discipline. 7+ years’ experience in communications, including senior-level responsibilities. Proven success delivering multi-channel campaigns and working with creative agencies. Experience with marketing automation platforms such as Marketo. Strong writing skills with the ability to tailor messaging for diverse audiences and channels. Excellent interpersonal and stakeholder engagement skills. High level of organisation and ability to manage multiple priorities. Experience developing and executing campaign plans, managing budgets, and tracking performance. We’re after a team player who’s easy-going, level-headed, and dependable. Someone who’s happy to chip in, collaborate, and help drive a positive team culture. If you’re passionate about customer-focused communications and want to make a real impact, we’d love to hear from you. Ngā hua mōu | What's in it for you We offer a competitive salary and staff benefits package including: • Training and development opportunities • Employee discounts at a range of large retailers Me pēhea te tono mai | How to Apply Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.

Responsibilities

The role involves developing and implementing multi-channel marketing communications campaigns to support brand strategy and customer engagement goals, including creating communications plans for customer-impacting projects. Key tasks include writing various collateral, managing customer touchpoints, updating website content, and supporting investor relations communications.