PROFILE

Are you a rising star in marketing? An all-rounder, ready to shine in a role where people come first and no two days are the same?
Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people – quality – profit, and it’s no coincidence that people come first. We know that great things come from great people! We are passionate about creating a culture where our teams feel supported, motivated, and able to be the best version of themselves.
This is an amazing opportunity to join a young, upcoming and ambitious company and help drive the marketing agenda forward. Do you have a flair for data, an eye for detail, the creative mind-set to innovate and a genuine desire to be part of something big? We’re building something special, and we’d love for you to be part of the journey.
As Senior Marketing Executive, you will play a crucial role in enhancing the online presence and brand visibility of our hotels. Reporting to the Head of Marketing, you will work closely with a friendly, close-knit team that values creativity, collaboration and fresh thinking. Together, you’ll deliver engaging, insight-led campaigns that connect with our audience and support business growth. Every day is different here – if you enjoy juggling multiple projects and thrive in a fast-moving, ever-changing environment, you’ll fit right in.
Brightstar’s values are at the heart of everything we do - Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care. As Senior Marketing Executive, you’ll bring these values to life in a supportive, people-first environment where you’re encouraged to grow, be yourself and make a real impact. You’ll be inspired to aim high, while ensuring every marketing activity is delivered with care and authenticity. With your passion for hospitality and eye for excellence, you’ll be energised to drive strong results and make a lasting impact on both our hotels and our guests.

SKILLS AND QUALIFICATIONS

This is not your standard marketing job – so we’re not looking for a standard marketer. If you’ve got a creative eye, a commercial brain, and a love for hospitality, we’re already interested.

• Bachelor’s degree in marketing, business, hospitality, or a related field
• Minimum 3 years of marketing experience, ideally (but not essential) within hospitality, travel, or lifestyle sectors
• A passion for hospitality and exceptional service
• Proven track record in developing and managing multi-channel marketing campaigns
• Strong understanding of digital marketing, including website management, SEO, SEM, display, and paid social
• Experience managing CRM and email marketing platforms – automated email marketing experience an advantage
• Excellent prioritisation skills, with the ability to focus efforts on high-impact activities that drive the greatest business value
• Proficiency in using analytics tools (e.g. Google Analytics, Meta Business Suite) to track campaign performance and generate insights
• Excellent project management skills, with the ability to handle multiple campaigns and deadlines
• Strong communication and copywriting skills, with a keen eye for brand voice and detail
• Strong creative eye – know what good looks like. Design experience is a benefit
• Experience working with external agencies and partners
• Familiarity with hotel booking platforms, OTAs, and direct booking strategies is a plus
• Creative thinker with a data-driven mindset and strong commercial acumen
• Collaborative team player who thrives in a fast-paced, customer-focused environment.

Education:

• Bachelor’s (preferred

Experience:

• Marketing: 3 years (preferred

THIS ROLE IS REMOTE-BASED WITH SOME TRAVEL TO OUR OFFICES IN STRATFORD-UPON-AVON, BIRMINGHAM AND OUR HOTELS ACROSS THE UK.

You will work as part of a small marketing team tasked with (across some or all of our portfolio of hotels):

• Driving direct accommodation bookings through our owned websites
• Driving wedding enquiries via a number of marketing channels
• Driving food and beverage revenue through our hotel restaurants, bars and events
• Creating and executing the marketing plans for your assigned group of hotels
• Working with agencies to deliver a comprehensive search marketing programme, to incorporate both organic and paid search
• Building on and delivering our platform CRM programme, to include seasonal, ad-hoc and automated email marketing for all hotels
• Managing and maintaining our hotels’ websites
• Being the main point of contact for your assigned group of hotels, responding to and ultimately anticipating their marketing needs

PERKS OF THE ROLE

• Private Medical Insurance: Comprehensive health coverage available after successful completion of probation.
• Limitless Leave: Flexible, unlimited time off to prioritise your wellbeing and work-life balance, starting after probation.
• Performance Bonuses: Earn additional rewards for delivering strong results and driving success.
• Hotel discounts: Enjoy discounted accommodation, food and beverage on hotels across the UK and globally through our brand partners
• Team-Building Activities: Regular opportunities to connect with colleagues through engaging and fun events.
  Job Type: Full-time
  Pay: £30,000.00-£35,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Private medical insurance
• Unlimited paid holidays
• Work from home

Application question(s):

• Are you able to travel to our offices in Birmingham, UK on a monthly basis, as well as occasional travel to our hotels across the UK?

Education:

• Bachelor’s (preferred)

Experience:

• Marketing: 3 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Remote
Reference ID: Brightstar Hospitality Senior Marketing Manage