Overview

We are seeking an experienced Senior Medical Office Assistant to join a busy family practice and walk-in clinic. This is a energetic, hands-on role ideal for an experienced MOA who is ready to take the next step into clinic leadership, along with their regular duties.

The successful candidate will split their time between working as a Medical Office Assistant and supporting the day-to-day operations of multiple primary care clinics across the London, ON. This position requires someone who is highly organized, adaptable, and comfortable working in different clinic environments, including family practice and walk-in clinics.

A reliable vehicle is required, as travel between clinic locations is a regular part of this role.

Responsibilities

Medical Office Assistant

- Provide front desk and administrative support at various clinic locations as required.

- Greet patients, answer phones, schedule appointments, and maintain excellent patient service.

- Register patients and maintain accurate electronic medical records.

- Utilize EMRs including Avaros and Telus PS Suite for scheduling, documentation, and clinic workflows.

- Support physicians to ensure efficient patient flow throughout the clinic.

- Complete administrative tasks including scanning, filing, faxing, referrals, and correspondence.

Clinic Operations & Supervision

- Supervise and support the daily operations of multiple primary care clinics.

- Provide guidance and support to MOAs and administrative staff.

- Assist with onboarding and training staff on clinic workflows and EMR systems.

- Coordinate physician and staff schedules to ensure appropriate clinic coverage.

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- Monitor clinic workflows to ensure administrative tasks are completed accurately and on time.

• - Manage clinic inventory, including medical supplies and vaccine ordering,