• Welcome and support patients in person and by phone/email.
• Operate Jane, Oscar, and Arya EMRs to enter and manage patient data.
• Handle incoming faxes and referrals; triage and maintain waitlists.
• Schedule appointments, OB consults, gyne consults, and surgical procedures.
• Collect intake forms, prepare patient files, and coordinate labs, ultrasounds, and imaging.
• Prenatal chart prep – entering intake, prenatal labs, genetic screen, ultrasound.
• Confirm demographics, send intake/consent forms, and liaise with pharmacies.
• Prepare rooms and equipment for procedures (e.g., PAPs, IUDs, pregnancy tests).
• Support specialists with charting, surgery coordination, requisitions, and communication with hospitals and OR booking.
• Maintain office cleanliness and manage clinic inventory/supplies.
• Preparing and sending OR packages to BCW and liaising about slates/urgent cases.
• Check-in procedures (BP, height/weight, urine dip/pregnancy test).
• Sending out samples (e.g., PAPs, pathology)
• Uphold patient confidentiality, compassion, and clinical excellence at all times.
• Work collaboratively with the other MOAs on the team.
• Manage billings for allied health practitioners.
• Stocking rooms and supplies.

Qualifications

• Completion of Medical Office Assistant training (VCC or equivalent).
• Minimum 1 year of administrative experience in a healthcare setting.
• Experience with specialists and clinical preparation is required.
• Knowledge of trauma-informed and gender-affirming care is required.
• Proficiency with JaneApp, Arya, and Oscar EMRs.
• Strong communication, problem-solving, and multitasking skills.
• Familiarity with Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and collaboratively in a fast-paced environment.
• Reliable, compassionate, and committed to patient-centered care.
• Canadian citizenship

• Welcome and support patients in person and by phone/email.
• Operate Jane, Oscar, and Arya EMRs to enter and manage patient data.
• Handle incoming faxes and referrals; triage and maintain waitlists.
• Schedule appointments, OB consults, gyne consults, and surgical procedures.
• Collect intake forms, prepare patient files, and coordinate labs, ultrasounds, and imaging.
• Prenatal chart prep – entering intake, prenatal labs, genetic screen, ultrasound.
• Confirm demographics, send intake/consent forms, and liaise with pharmacies.
• Prepare rooms and equipment for procedures (e.g., PAPs, IUDs, pregnancy tests).
• Support specialists with charting, surgery coordination, requisitions, and communication with hospitals and OR booking.
• Maintain office cleanliness and manage clinic inventory/supplies.
• Preparing and sending OR packages to BCW and liaising about slates/urgent cases.
• Check-in procedures (BP, height/weight, urine dip/pregnancy test).
• Sending out samples (e.g., PAPs, pathology)
• Uphold patient confidentiality, compassion, and clinical excellence at all times.
• Work collaboratively with the other MOAs on the team.
• Manage billings for allied health practitioners.
• Stocking rooms and supplies.

Qualifications

• Completion of Medical Office Assistant training (VCC or equivalent).
• Minimum 1 year of administrative experience in a healthcare setting.
• Experience with specialists and clinical preparation is required.
• Knowledge of trauma-informed and gender-affirming care is required.
• Proficiency with JaneApp, Arya, and Oscar EMRs.
• Strong communication, problem-solving, and multitasking skills.
• Familiarity with Microsoft Office (Word, Excel, Outlook).
• Ability to work independently and collaboratively in a fast-paced environment.
• Reliable, compassionate, and committed to patient-centered care.
• Canadian citizenship