Senior Medical Receptionist (Mandarin or Cantonese Speaking)

at  Advara HeartCare

Want to move Australia’s heart health forward? Our team is our impact and our future. Join something special at Advara HeartCare.
Our Best Starts with You
At Advara HeartCare, we’re building something important. Something special.
For more than 20 years, our Australian-owned business has developed a proud reputation based on quality outcomes and patient care. We’re the largest cardiology provider in Australia, with more than 90 centres and 100 doctors. Now, we’re on a journey to providing even better healthcare. And that means we’re creating a workplace and culture where you can truly thrive.
Join us and help move Australia’s heart health and your career forward.
Your impact, with us
As our highly valued Senior Medical Receptionist, you’ll use your skills and expertise to provide quality care to patients with a wide range of heart and cardiovascular conditions.
You will be responsible and accountable for providing and achieving a high quality, accurate and efficient reception and administrative service to the practice and its patients.
As the role is based in Burwood, the multicultural heart of the inner west, being fluent in Mandarin or Cantonese is essential.

TO SUCCEED IN THIS ROLE, YOU WILL HAVE:

• Demonstrated ability to provide excellent patient care and customer service, ensuring a positive experience for all
• Proven track record of effectively working both independently and as part of a team to achieve organizational goals
• Strong computer skills, including familiarity with Microsoft Access and the capacity to quickly adapt to medical software systems
• Exceptional organisation and communication skills, enabling efficient teamwork within an administrative support setting
• Outstanding phone manner and adeptness in handling various patient inquiries, reflecting a high standard of professionalism and attentiveness.
• Ability to cover other clinics when required (driver’s licence/motor vehicle would be an advantage).