Senior Medical Receptionist at VILLAGE CLINIC
Mount Eliza, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Jul, 25

Salary

45.56

Posted On

15 Jun, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Hospital/Health Care

Description

RECEPTION

  • Open/close clinic.
  • Greet patients and other callers at the practice in a courteous and efficient manner.
  • Answer the telephone promptly and courteously.
  • Schedule appointments for patients.
  • Issue patient invoices/receipts and bulk bill as required.
  • Enter and update patient registration details.
  • Manage calls from patients wanting test results by referring them to the practice nurse on duty.
  • To exercise confidentiality with regards to patient care and all aspects of the practice.
  • Maintain reception area in a tidy and welcoming manner.
  • Ensure registration forms, practice information sheets, and information displays are correct and adequately stocked.
  • Handling of cash, EFTPOS and other payments.
Responsibilities
  • To actively participate in general staff meetings.
  • To attend training sessions in-house and external courses when required.
  • General housekeeping such as tidying and cleaning of waiting room when necessary.
  • Undertake other duties as required from time to time as directed by the manager, nurses and doctors.
  • Maintain knowledge of, and comply with, workplace health and safety principles including infection control.
  • Sterilise and process instruments along with weekly and monthly cleaning of autoclave.
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