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MINIMUM QUALIFICATION

• A minimum of a master’s degree is required; a PhD, PharmD or MD is an asset
• Experience/knowledge in immunology is an asset
• Field-based people management experience is preferred; 2+ years of people management experience preferred
• At least 3+ years of experience in the pharmaceutical industry and/or therapeutic area within medical/scientific affairs is required; it’s desirable to have at least 2 years of previous experience as an MSL
• Bilingualism in French and English is an asset
• Ability to build and develop effective people and teams
• Strong knowledge of GCP, IMC code and Healthcare Compliance policies and procedures. Familiarity with working in an environment guided by SOPs.
• Strategic thinking and positive track record of flawless execution.
• Proven ability to effectively communicate information to KOLs, as well as non-experts.
• Ability to put data into perspective and communicate it concisely, as required.
• Demonstrated critical thinking, strong project management skills and ability to impact decision making with relevant partners
• Prioritization skills and big picture orientation.
• Scientific acumen.
• Demonstrated ability to take initiative, multitask and follow through in a field-based role.
• Working knowledge of Microsoft Office and other relevant software programs; previous experience with iConnect/Veeva or another Customer Relationship Management tool would be an asset
• Experience developing and/or executing product strategy.
• Exceptional written and verbal communication skills including an ability to effectively observe, assess and mentor others on communicating complex technical, scientific or medical information to broad audience types.
• Solid knowledge of local regulatory requirements.
• Strong leadership capabilities and excellent interpersonal skills.

OTHER REQUIREMENTS

Ability to travel nationally as well as internationally, approximately 30-50 % of the time (customer facing

The Senior MSL Manager, Immunology, leads, mentors and develops a group of MSLs who provide scientific and research support to health care professionals and internal business partners related to current and future Johnson and Johnson products. The Senior MSL Manager ensures the MSL team is accountable for the execution of the field Medical Sciences Plan and provides field insights to inform medical strategy. They will collaborate with head office Associate Director, Medical Affairs to guide the strategic direction of the activities of the MSLs, ensuring compliant alignment with the other regional teams from other functional areas.

• Leads and develops field based MSL teams in support of the Medical Plan while creating a culture of innovation and collaboration
• Ensures collaborative and compliant alignment of MSL activities with Commercial and Medical customer facing roles and according to field medical plan and company directives.
• Responsible for recruiting and on-boarding, performance management and career development for a qualified and diverse team of MSLs
• Facilitates scientific and skill training, as well as mentoring and coaching to support professional development
• Supports customer insight collection and communicates field insights and actionable items to leadership and other internal partners, as appropriate
• Ensures compliance with all local regulatory requirements and Global Policies and Guidelines
• Contributes as a member on internal project teams representing field medical affairs and customer perspectives as appropriate
• Oversees allocated field medical budget
• Identifies and implements fundamental standards and best practices for the role. Implementation of policies for MSLs, seeking to standardize activities and processes to minimize operational, strategic and corporate responsibility risks
• Establishment of auditable standards and metrics on the function of the MSLs
• Continuous evaluation of the market, to understand the current trends of the external MSLs and in this way, provide guidance, ensuring that Janssen innovates continuously
• Creation of strategies and alignment of support processes for the activities of the MSLs, based on the needs of the therapeutic area and the business
• Formulation of strategies to develop skills and competencies needed in MSLs, focusing on career plans and internal growth within the organization
• Develops expertise on the correct use of iConnect, ensuring team entries are standardized and up to date; ensures effective collection and reporting of data
• Analyzes iConnect data and provides regular reports to the Medical Affairs Director on the performance of the team
• Represents Canada on any regional/global initiatives aimed at optimizing MSL effectiveness
• Assessment and approval of expense reports, and administrative budget updates in a timely fashion
• Communicates MSL team achievement updates to appropriate internal partners and levels of management
• Provides an optimal working environment by promoting/functioning according to the Credo value, communication of a clear direction, active listening, respecting diversity, encouraging collaborative partnership, empowering direct reports, follow up on commitments, promoting innovation, and rewarding high performance.