Landmark Club, a member company of OTT Financial Group, is a family club located in the heart of downtown Toronto crafted by world-renowned design firms KPF, Pelli Clarke & Partners and Chambers. Nestled in one of Toronto’s most prestigious and affluent neighborhoods, the Club is uniquely positioned amidst over 2,000 acres of urban parkland and luxury residential communities.
We are seeking a dynamic Senior Member Experience Manager to lead the full membership lifecycle: from seamless onboarding and personalized engagement, through renewal and advocacy. You will own strategy, operations, and community‑building programs tailored to our predominantly Mandarin‑speaking clientele and their families. The ideal candidate combines leadership, cultural fluency, analytical insight, and a passion for delivering impeccable service.

Please refer the Job description for details