Senior MICE Specialist at Perk

Barcelona, Catalonia, Spain -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Venue Sourcing, Meetings, Events, Negotiation, Customer Service, Time Management, Communication, Problem Solving, Team Player, Organizational Skills, Flexibility, Event Planning, Sales Support, Relationship Management, Global Knowledge, MICE Booking Tools

Industry

Description

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem [http://www.perk.com/shadow-work-report]. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent-tense team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Visit www.perk.com [http://www.perk.com] to learn more. 🎬 Powering Real Work [https://youtu.be/PgjGJHGgHA0] If you’re ready to take off with us, keep reading! We are looking for a Senior MICE Specialist to join the team. The Role Key Responsibilities * Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the Account Management teams; * The Senior MICE Executive will be responsible to handle predominantly the largest projects and high-yielding opportunities concentrating primarily, but not limited to, in supporting Perks Enterprise and legacy accounts globally; * Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate); * Coordinate operational process with the cross-collaboration of the wider Perk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements; * Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner; * Supporting sales conversations in conjunction with Sales Executives and Enterprise Sales Executives for discovery purposes and helping potential customers understand our services; * Providing Perk customers with suitable options and suggestions of the best way to meet their event or group travel requirements; * Handling of all conferences, events, groups, incentives and meetings worldwide; * Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities; * Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process; * Processing responses to clients within the companies agreed service level agreements; * To be aware of and act in accordance with all Company Quality Standard and Procedures; * To actively get involved in the process operated by the company and make suggestions on possible improvements; * To be part of the team and actively help and assist colleagues as needed; * To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall Perks revenue targets and drive profitability; * To service successfully and at a high level MICE & Groups as Perk add-on-services REQUIREMENTS Must haves: * Previous experience of working in a venue sourcing / meetings & events team - preferably agency background; * A good knowledge of venue and event destinations across the globe; * A great communicator, well organised and used to working to tight deadlines and under pressure; * A friendly and professional telephone manner; * Confident in negotiating rates with suppliers on the telephone; * Great time management; * A positive, flexible attitude and a great team player. * Proficiency in English. Nice to haves: * Experience working with a MICE booking tool such as Cvent; * Solid knowledge of event venues/hotels and destinations worldwide * German language skills desirable. We are looking for people with an interest in travel but more importantly committed to providing a 7 star customer experience to our amazing customers. We want to grow our current MICE team with brilliant people who are passionate about working in a collaborative environment and who want to make a difference. Our Benefits * 💰 A competitive compensation package, including equity in Perk; * 🌴 Generous vacation days so you can rest and recharge; * 💊 Health perks such as private healthcare or gym allowance, depending on your location; * 🧩 "Flexible compensation plan"; * 🥳 Unforgettable Perk events; * 💙 A mental health support tool for your well-being; * 📒 Exponential growth & personal development opportunities; * 👶 Parental leave: 12 to 16 weeks after 6 months, based on location and eligibility factors. English is the official language at the office. Please submit your resume in English if you choose to apply. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our London or Barcelona hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you We believe real connection happens in real life. That’s why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other. Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive. We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference. As a global company serving diverse customers, we want our teams to reflect that same diversity. Whoever you are and wherever you’re from, you’re welcome at Perk. At Perk, we use AI-powered tools to make parts of our recruitment process smoother and create a better experience for candidates, helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans, our talent team and hiring managers, not by AI. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security@perk.com [security@perk.com], and we will confirm whether it is legitimate.

Responsibilities

The Senior MICE Specialist will work closely with the sales organization to increase client awareness of the MICE offering and handle large projects and high-yielding opportunities. Responsibilities include managing proposals, coordinating operational processes, and maintaining customer relationships.