Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

THE OPPORTUNITY

To achieve our ambitious goals, we’re looking for a mixed-methods researcher to join our User Experience and Marketing Research (UXMR) team. This role will focus on driving research within Grammarly’s Managed Enterprise Growth team, delivering insights that inform how we grow our Enterprise business, such as understanding buyer personas, teams’ communication needs, and organizational dynamics.
You’ll collaborate with cross-functional partners–Product, Design, Data Science, Sales, and Marketing–to identify high-impact business questions, apply rigorous methodological approaches, and synthesize insights that shape our Enterprise strategy. Using a mix of qualitative and quantitative techniques, you’ll uncover actionable insights about our current and prospective enterprise customers. You will also foster a culture of human-centered, data-driven decision-making, helping to guide our evolution as a leader in AI-assisted workplace communication.

In this role, you will:

• Work cross-functionally with Data Science, Product Management, Sales, Marketing, Design, and Engineering to identify research topics related to Enterprise Growth.
• Use an understanding of B2B, including sales motions and enterprise growth strategies, to scope and conduct research that drives business impact.
• Understand Grammarly’s strategic Enterprise goals and customer needs to contribute to roadmap planning with your team.
• Monitor key Enterprise metrics, such as conversion rates, deal velocity, retention, and account expansion, to assess performance and uncover insight opportunities.
• Use research to lead vision and strategy discussions by analyzing, consolidating, or synthesizing knowledge about Enterprise users, product needs, service gaps, or business opportunities.
• Act as a thought leader in the research domain, while advocating for the needs of current and future enterprise customers.
• Design and execute end-to-end custom primary research using a wide variety of qualitative and quantitative methods.
• Work quickly and communicate effectively within a fast-paced, outcomes-driven team focused on rigor, quality, and collaboration.
• Generate insights that inform go-to-market strategy, product development, and customer success initiatives.
• Operate with autonomy while collaborating effectively across diverse stakeholders.

QUALIFICATIONS

• Bachelor’s degree with 6+ years of relevant experience in UX research, marketing research, applied social science, or product research and development; Master’s degree with 2+ years; or PhD with 1+ years of relevant experience.
• Experience with data manipulation and statistical tools (e.g., R, SQL, STATA, SPSS, or equivalent).
• Demonstrated expertise in experimental and survey design, as well as statistical analysis.
• Strong qualitative research skills, including in-depth interviews, focus groups, and thematic analysis.
• Experience researching complex B2B buyer journeys, personas, and team-based software adoption.
• Ability to synthesize research findings into strategic narratives that influence senior stakeholders.
• Familiarity with Enterprise growth levers such as lead generation, sales enablement, customer onboarding, and account expansion.
• Strong understanding of the managed Enterprise business environment and cross-functional sales processes.
• Track record of mentoring or coaching peers and contributing to a strong research culture.
• Excellent communication and collaboration skills; able to articulate the “why” behind research priorities and influence decisions.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

• Work cross-functionally with Data Science, Product Management, Sales, Marketing, Design, and Engineering to identify research topics related to Enterprise Growth.
• Use an understanding of B2B, including sales motions and enterprise growth strategies, to scope and conduct research that drives business impact.
• Understand Grammarly’s strategic Enterprise goals and customer needs to contribute to roadmap planning with your team.
• Monitor key Enterprise metrics, such as conversion rates, deal velocity, retention, and account expansion, to assess performance and uncover insight opportunities.
• Use research to lead vision and strategy discussions by analyzing, consolidating, or synthesizing knowledge about Enterprise users, product needs, service gaps, or business opportunities.
• Act as a thought leader in the research domain, while advocating for the needs of current and future enterprise customers.
• Design and execute end-to-end custom primary research using a wide variety of qualitative and quantitative methods.
• Work quickly and communicate effectively within a fast-paced, outcomes-driven team focused on rigor, quality, and collaboration.
• Generate insights that inform go-to-market strategy, product development, and customer success initiatives.
• Operate with autonomy while collaborating effectively across diverse stakeholders