REQUIREMENTS:

• 7+ years of experience and degree or qualification (L7+) in CS, IT or related.

• Must have Microsoft Dynamics 365 Customer Service

• Must have Microsoft Dynamics 365 Business Consultant/Microsoft Power Platform
• Strong proficiency in HTML, CSS, JavaScript, and jQuery experience with responsive and adaptive design principles.
• Strong background in MS Dynamics 365, Dynamics customer service portal, Power Apps and Dataverse data mapping
• Development experience with MS Dynamics 365 CMS development and customisation.
• Strong knowledge of Dynamics 365 CMS architecture and capabilities. Proficiency in C#, .NET, JavaScript, HTML, and CSS.
• Experience with integrating Dynamics 365 CMS with other systems using tools like Power Automate, Azure Logic Apps, and custom APIs.
• Experience with Dataverse, Reporting and customisation of dashboards for various business reporting needs.
• Strong problem-solving skills and the ability to analyse business requirements and translate them into technical specifications.
• Excellent verbal and written communication skills. Ability to effectively communicate technical concepts to non-technical stakeholders.

Opportunity type: 12-month initial contract, Hybrid in Dublin
Start date: August 2025

• Design, develop, and implement customised solutions in Dynamics 365 CMS to meet business requirements. This includes creating and customising entities, workflows, forms, views, and reports.
• Develop workflows and Power Apps for enhanced user interactions.
• Maintain and improve Dynamics performance, and reporting capabilities. Debug and fix issues to improve performance and user experience.
• Develop and manage integrations between Dynamics 365 CMS and other systems using tools such as Power Automate, Azure Dev Apps, and custom APIs.
• Configure Dynamics 365 CMS system settings and security roles to ensure compliance with business needs and data protection regulations.
• Oversee SharePoint set-up, data migration processes, ensuring data integrity and accuracy of the data storing and uploads.
• Provide technical support and troubleshooting for Dynamics 365 CMS- related issues and ensure timely resolution.
• Prepare documentation for system configurations, customisations, user guides.
• Conduct training sessions for end-users/internal teams on the CMS system.
• Stay updated with the latest features and updates in Dynamics 365 CMS and proactively suggest improvements to existing systems and processes.
• Participate in Agile/Scrum development processes, including sprint planning and task estimation, working and developing CICD pipeline
• Stay up-to-date with emerging technologies and industry trends to ensure our products remain modern and competitive