About the Company

Our client is a globally recognised consumer healthcare business behind some of the world's most trusted health and wellbeing brands. With a heritage spanning more than 160 years, the organisation has built a reputation for delivering science backed products that support millions of consumers across everyday health categories. Operating in more than 80 countries, the business combines the stability and resources of a global market leader with a strong culture of innovation, collaboration and continuous improvement.

Their portfolio includes category leading products across pain relief, digestive health, allergy, nutrition and wellness, with a continued focus on helping people take greater control of their health through trusted self-care solutions. The organisation is known for investing heavily in its people, fostering high performing teams and providing genuine opportunities for career growth within a dynamic and commercially driven environment.

About the Role

Reporting into senior commercial leadership, the Senior National Account Manager will be responsible for managing one of the organisation's most significant partnerships. Taking ownership of the end-to-end customer relationship, you will lead joint business planning, promotional strategy, range reviews, forecasting and commercial negotiations to deliver sustainable sales and profit growth.

This is an excellent opportunity for an experienced account management professional who combines strategic thinking with strong execution and has a proven track record of building high-value retail partnerships and delivering exceptional commercial outcomes.

Key Responsibilities

• Develop and execute the strategic account plan for a major national customer, delivering sustainable sales, market share and profitability growth;
• Lead JBP processes, identifying opportunities to drive category performance and strengthen long-term customer partnerships;
• Manage all commercial negotiations, including promotional plans, trading terms, range reviews and annual business agreements;
• Build and maintain strong relationships with key customer stakeholders; and
• Monitor sales performance, market trends and customer insights to identify growth opportunities, mitigate risks and deliver accurate forecasting and reporting.

About You

• Proven experience in a National Account Manager role managing major retail, pharmacy or grocery customers;
• Strong commercial acumen with experience managing trade spend, forecasting, promotional planning and P&L ownership;
• A track record of leading complex commercial negotiations and building long-term relationships with senior customer stakeholders;
• Highly developed analytical skills, with the ability to translate customer, category and market insights into actionable growth strategies;
• Experience working cross functional teams to execute customer plans and achieve business objectives; and
• Experience within FMCG, Consumer Healthcare, OTC, Pharmacy will be highly regarded.