We are looking for a Technical Manager to provide operational support and maintenance for the IP VPN backbone network, ensuring high network availability, service reliability, and operational excellence. You will also support network expansion, infrastructure upgrades, incident resolution, and collaborate with engineering teams to deliver new network capabilities.

Make An Impact By

• Network Operations & Infrastructure Support
• Support operational activities for the IP VPN backbone network to ensure high network availability and service reliability.
• Coordinate and perform change implementation, provisioning, and maintenance activities across Singtel Points of Presence (POPs).
• Install, replace, and upgrade network equipment, including routers, switches, and associated hardware components.
• Support hardware and software upgrades, including operating system upgrades and infrastructure enhancements.
• Assist with customer circuit migrations, console port transfers, and network expansion initiatives.
• Incident Management & Service Restoration
• Perform on-site fault isolation, cable testing, and troubleshooting to restore network services efficiently.
• Coordinate with vendors, partners, and internal teams to manage equipment replacement, site access, and incident resolution.
• Support vendor and customer engineers during installation, maintenance, and service recovery activities.
• Ensure timely restoration of services while minimizing customer impact.
• Network Maintenance & Operational Excellence
• Conduct routine health checks, preventive maintenance, and housekeeping activities at POP sites.
• Monitor environmental conditions and equipment health to maintain optimal network performance.
• Inspect and maintain network infrastructure to support operational reliability and early fault detection.
• Ensure planned maintenance activities are completed within approved maintenance windows.
• Project & Change Implementation