Senior Network Engineer: Microsoft 365 Modern Work at ITC WORLDWIDE

Yola, Adamawa State, Nigeria -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft 365, Teams, SharePoint, OneDrive, Exchange Online, Azure Active Directory, Single Sign-On, Multi-Factor Authentication, Data Loss Prevention, Technical Support, Project Management, Networking, PowerShell, Security, Compliance, Communication

Industry

IT Services and IT Consulting

Description

M365 Network Engineer Level II The Network Engineer Level II is responsible for providing network support to end customers. Responsibilities: § Administer Customers Implementation Plan, customization, and managed Microsoft 365 solutions, including Teams, SharePoint, OneDrive, and related applications. § Facilitate effective communication and collaboration through Microsoft Teams, ensuring optimal usage of features for virtual meetings, chat, and document collaboration. § Administer Customers email communication through Exchange Online and configure security settings. § Administer Customers Azure Active Directory to ensure secure and efficient user access. § Administer Customer Implementation and manage single sign-on (SSO) and multi-factor authentication (MFA) for enhanced security. § Monitor and enhance security measures within Microsoft 365, addressing potential vulnerabilities and ensuring compliance with industry standards. § Administer Customer data loss prevention (DLP) policies and information protection strategies. § Provide technical support to end-users, addressing issues related to Microsoft 365 applications. Collaborate with the IT support team to resolve escalated incidents and service requests. § Develop and conduct training sessions to educate users on best practices for Microsoft 365 applications. Create and maintain documentation for configurations, processes, and troubleshooting steps. § administration (DLP, Information Protection, Data Lifecycle Management, Vulnerability Remediation) § Administer Customer Implementation of Azure AD (Group Management, App Registrations) § Perform network troubleshooting to isolate and diagnose common network problems. § Manage projects from conception through delivery, including information gathering, plan development, resource management, budget compliance, scheduling, project performance, and client relationships. § Comply with company policies and procedures and ensure organizational compliance. Qualifications: Strong technical orientation; excellent written and verbal communication skills; strong presentation skills; professional demeanor and leadership abilities; capable of comfortably meeting with customers at all levels; thorough knowledge of the project planning process; ability to show proof of valid drivers license and auto insurance. Education and/or Experience: 3-5 years of experience in an IT role 3 Years Proven experience as a Microsoft 365 Administrator or similar role required. In-depth knowledge of Microsoft 365 applications, including Teams, SharePoint, OneDrive, and Exchange Online preferred Language Skills: Ability to fluently speak and understand English. Your Skillset Support customers on complex system issues and all other knowledgeable areas. Ability to handle a variety of diverse tasks and organize work to meet demands. This will include work hours outside and in addition to the normal schedule. Ability to properly install, test, and troubleshoot hardware and software. Ability to stay current with developments in systems administration technology. Ability to manage multiple projects simultaneously. Exceptional verbal and written communications skills. Demonstrated proficiency of all computer hardware, software, and peripherals including, but not limited to: Deploy and manage a Microsoft 365 tenant Implement and manage Microsoft Entra identity and access Manage security and threats by using Microsoft 365 Defender Manage compliance by using Microsoft Purview Microsoft operating systems Microsoft Office, Office 365 Microsoft SQL Server Able to work autonomously, but also be collaborative with teammates Ability to simultaneously manage multiple projects in a fast-paced environment, Align to our core values High proficiency: Office 365 applications Office 365 Compliance Center Office 365 Security Center Email security and configuration OneDrive Basic Azure knowledge Basic Desktop troubleshooting Basic Networking knowledge You should also have a working knowledge of the following: Networking Server administration DNS PowerShell Excellent communicator with astute project management skills.; Jira + Confluence Collaborative, flexible, and motivated individual with a commitment to excellence. License/Certification: CCNA (Preferred) Microsoft Certified: Azure fundamentals (Preferred) Microsoft 365 Certified: Enterprise Administrator Expert (Preferred) Microsoft 365 Certified: Endpoint Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 messaging administrators Microsoft 365 Certified: Teams Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Information Protection and Compliance Administrator Associate

Responsibilities

The Senior Network Engineer is responsible for administering Microsoft 365 solutions and providing network support to end customers. This includes managing email communication, Azure Active Directory, security measures, and providing technical support and training to users.