Senior Network Engineer

at  Ofgem

JOB SUMMARY

Support the UK’s transition to clean, affordable energy by expanding our capabilities.
Ofgem exists to ensure a safe and sustainable energy supply to the households and businesses of Great Britain. As the industry regulator we promote the highest standards of customer care and work with industry partners to ensure that our energy system and supporting infrastructure is safe, resilient and sustainable.
In this role, you’ll help deliver functionality for our IT network, in turn improving our capabilities as an organisation. Joining our highly experienced team, you’ll take on a varied and challenging workload, including everything from resolving technical problems to carrying out investigations, prioritising incidents and updating technical documents. You’ll also collaborate with a range of teams to ensure we deliver a holistic IT service, effectively combining our suppliers, products and vendors. What’s more, your work will play a part in helping us protect energy consumers and make a successful transition to a net zero future.
To join us, you’ll need to have solid experience in a relevant network-based role. No energy experience is required, but you’ll need to be well-versed in LAN, WAN, Wi-Fi, data centre LAN, SD networks, mobile solutions infrastructure and network management solutions. You should also have a good knowledge of cloud technologies and security controls (for example VPNs). Beyond this, we’re looking for skilled problem solvers, strong communicators and effective collaborators.
We are serious about offering you professional development, training and support. You can also expect an excellent benefits package, a great working environment with scope for hybrid working, and a shared sense of purpose.
We welcome candidates from all backgrounds, and especially welcome individuals from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome.

JOB DESCRIPTION

Ofgem is a non-ministerial government department and an independent National Regulatory Authority. Our principal objective is to protect the interests of existing and future electricity and gas consumers. We do this by promoting value for money, promoting security of supply and sustainability, for present and future generations of consumers, domestic and industrial users, the supervision and development of markets and competition, regulation and the delivery of government schemes. We work effectively with, but are independent of, government, the energy industry and other stakeholders within a legal framework determined by the UK government and the European Union.
We are building a Digital, Data and Technology (DDaT) driven organisation at Ofgem and will lead industry by showcasing best practice when dealing with data, digital and technology in the energy sector. Our more modern, insight-driven, innovative approach to DDaT will provide outstanding experiences at the right cost, quality and pace for the whole of Ofgem and ensure consumers receive a top-quality and cost-effective supply of energy.

WE ARE LOOKING FOR KNOWLEDGE AND EXPERIENCE IN THE FOLLOWING TECHNOLOGIES:

• (Lead) Layer 2 and layer 3 switched and routed networks, preferably using Cisco hardware, preferably educated to CCNA and CCNP knowledge level (Routing and Switching)
• (Lead) Network Security, including on-premises, cloud and hybrid deployments. Implementation and configuration of SD-WAN networks, network monitoring, and network optimisation
• Cloud environments, specifically Azure, e.g. Transit Gateway, Azure Firewall
• Routing protocols, in particular OSPF, EIGRP and BGP
• Configuration and management of remote access technologies
• WAN technologies, ideally MPLS and IPSEC VPN

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack and Role Profile attached for full details.

Benefits
Alongside your salary of £45,614, OFGEM contributes £13,214 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Things you need to know

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

KEY RESPONSIBILITIES

• We are looking for an experienced Senior Network Engineer to provide vital Information Technology network services to Ofgem. You will be responsible for day-to-day network infrastructure support and strategic and tactical enhancements. These include migrating core services to the cloud (Azure) and upgrading on-premises network technology.
• In-depth knowledge of networking concepts and protocols, including TCP/IP, VLANs, routing, and switching configuration and development of Secure Access Service Edge (SASE) architecture and supporting IT Network Infrastructure
• Identification and Implementation of technical improvements and upgrades to the network infrastructure
• Working closely with the CTO function and support teams to enhance, manage and maintain the existing network covering development, staging and live environments. You will be responsible for supporting our remote working existing core network implementation and configuration.
• Hands-on support with the Microsoft Azure Cloud Network Services (e.g. Front Door, WAF and Virtual Cloud Networking)
• Troubleshoot complex incident and project escalations, and the ability to learn new skills/technologies both on-the-fly and with Support via colleagues or training.
• Leading and communicating insights and vendor & framework best practices with peers and stakeholders on these service improvements.
• Documenting our Networking Services, project documentation, and incident remediation or information for security purposes.