Senior Network Engineer at RingCentral

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network engineering, Network design, Juniper, Cisco, Mist, Palo Alto Networks, Fortinet, Cato, Zscaler, Troubleshooting, AI, Automation, Linux, Capacity management, Performance management, Incident analysis

Industry

Software Development

Description

Quality Intelligence Analyst Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little information about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. About the Role The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment? We are looking for candidates with an entrepreneurial spark! We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way. RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks. Job Description: Our Network Engineer is responsible for the design, implementation, and operation of the Global RingCentral Corporate Networks, ensuring that the network infrastructure is operating within the design specifications. This engineer will produce architectural design recommendations for upgrades and drive future network functionality and architectures. Additional tasks are to collect operational and trend statistics and to analyze performance results. This position is expected to provide advanced technical support for issues that are escalated from the network and systems operations teams and is the top escalation point for all critical network-related issues; training and knowledge transfers to other network team members are also expected. Responsibilities: Design complex and efficiently operable networks to support real-time protocols. Network subject matter and policy expert. Continuously identify and leverage new technologies or methodologies. Vendor engagement. Operation of the Global RingCentral Corporate network environment. Capacity and performance management of existing infrastructure. Execute routine changes, provisioning services and deployments. Fault isolation, service recovery and incident analysis. Provide level three technical support to global IT teams. Participate in 24x7 on-call rotations. Develop standards, procedures and other documentation. Provide direction and training for other network engineers and administrators. Qualifications: 7+ years of hands-on experience in network engineering/design and operation of large, high-availability, global enterprise networks Hands-on design, operation, and support of large, high-availability, global enterprise networks. Multi-vendor hardware and software environments (Juniper, Cisco, Mist, Palo Alto Networks, Fortinet, Cato, Zscaler experience preferred). Troubleshooting complex networks and applications. Executing best practice concepts including RFC and ISO standards, SLA's, and change management. AI and Automation Linux proficiency Willing to work on the night shift Willing to work on a hybrid setup (10-11 days in office per month, Cubao or Ortigas) What we offer: Comprehensive HMO package (medical and dental) Paid time off and paid sick leave Quarterly Performance Bonus Employee Assistance and Wellness Programs About RingCentral/Acquire BPO RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc. Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By completing your application for this role, you: Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities Have read and agreed to our Data Privacy Policy RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an EEO/AA employer.

Responsibilities

The engineer is responsible for the design, implementation, and operation of global corporate networks while providing advanced technical support for critical issues. They will also produce architectural design recommendations, manage capacity, and provide training to other team members.