Job description

Who we are

Intega IT is a boutique IT security and support firm focused on helping organizations operate securely, efficiently, and with confidence. Since 2001, we’ve partnered with businesses throughout the Ottawa community, earning trust through consistent delivery, personalized service, and a relentless commitment to protecting and empowering our clients.

About the Role

Intega is seeking a Senior Network / Infrastructure Engineer to provide advanced technical expertise, implementation leadership, and design support across customer network and infrastructure environments.

This role bridges the gap between delivery‑focused engineering and architecture authority. You will lead complex implementations, act as a senior escalation point, contribute to standards and designs, and mentor other engineers—while still remaining hands‑on.

Key Responsibilities

Advanced Engineering & Technical Escalation

• Serve as senior escalation for complex network, server, and infrastructure issues
• Design and implement advanced solutions involving routing, switching, firewalls, VPNs, wireless, and server infrastructure
• Lead resolution of high‑impact, multi‑system incidents and recurring problems

Server & Infrastructure Engineering

• Design and administer advanced Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, and core infrastructure services
• Lead virtualization implementations and optimization across VMware, Hyper‑V, and hybrid platforms
• Plan and execute server upgrades, migrations, and lifecycle refresh activities
• Validate backup, recovery, and disaster‑recovery configurations for server workloads

Solution Design & Standards Contribution

• Produce solution designs and implementation plans for moderate to high‑complexity changes and projects
• Ensure solutions align with architectural standards and security requirements
• Contribute to the development and refinement of infrastructure standards and reference designs

Change Execution & Delivery Leadership

• Lead infrastructure changes with appropriate risk assessment, testing, and documentation
• Act as technical lead on infrastructure‑heavy projects
• Coordinate closely with NOC, Security, M365, and Project teams to ensure clean delivery and handoff

Mentorship & Technical Leadership

• Mentor Network / Infrastructure Administrators
• Provide guidance on troubleshooting approaches, design considerations, and best practices
• Raise quality and consistency across delivery of infrastructure and networking projects

Core Skills & Competencies

Technical Skills

• Advanced routing, switching, VLANs, and network troubleshooting
• Firewall architecture, policy management, and secure segmentation
• Site‑to‑site and remote access VPN design
• Design and performance optimization of secure wireless networks
• Advanced Windows Server administration and troubleshooting
• Virtualization platforms (VMware and/or Hyper‑V)
• Infrastructure performance analysis and root cause diagnostics

Operational Skills

• Infrastructure change planning and risk assessment
• Root Cause Analysis (RCA) and preventative remediation
• Solution design documentation and implementation planning
• Collaboration across engineering, operations, and security teams

Behavioral Skills

• Strong ownership and accountability
• Calm, precise decision‑making under pressure
• Ability to lead without formal authority
• Clear, confident technical communication

Qualifications

Required / Expected

• 5–8 years of experience in network and infrastructure engineering
• Strong hands‑on experience with server infrastructure and virtualization
• Demonstrated ownership of complex implementations and major escalations
• Experience in MSP or multi‑customer environments strongly preferred

Preferred Certifications

• CCNA / CCNP or equivalent experience
• Firewall certifications (Fortinet NSE4-8, SonicWall)
• Microsoft Windows Server, Azure, or VMware certifications
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