IT WOULD BE ADVANTAGEOUS THAT YOU CAN ALSO DEMONSTRATE KNOWLEDGE OF THE FOLLOWING:

• Provide diagnosis and resolution of voice incidents pre and post migrations of modernised platforms
• Debug voice gateway including SIP protocols
• IT vs Operational Technology and the differing requirements for each
• Managing contractual issues in a project environment
• Project management tools and techniques
• Certification in an Enterprise Architecture Framework such as TOGAF

• The ideal candidate would also be educated to degree level or possess relevant professional experience.

  In Addition to Being Skilled In

• Strong infrastructure architecture skills in architecting technology components across software, infrastructure and networks.

• Ability to take a loose set of requirements and build a high-level architecture using common standards. Refining the architecture as more information is discovered, decisions identified, and choices are made.
• Proven ability to analyse complex components, identify decision points, draw conclusions and produce design artefacts.
• Ability to communicate effectively, both orally and in writing, with people within a broad group of stakeholders including project managers, business analysts, developers, engineers and testers.
• Experience of designing and delivering systems using industry standard frameworks and open standards.
• Ability to work independently and as part of a team.
• Delivery focused with the ability to effectively prioritise tasks in a high-pressure environment to drive activities forward and meet demanding deadlines.

Knowledge and Experience

• We are looking for someone with expert knowledge across the following infrastructure technologies:
• Voice over IP Protocols (e.g. SIP, H323, MGCP & SCCP) and Legacy Voice Protocols (e.g. ISDN & QSIG)
• Telephony systems Mitel or Avaya
• Voice and call recording technologies including Direct Routing via Microsoft Teams Voice
• Video technologies (e.g. Teams, WebEX and CMS

You’ll be responsible for the end-to-end lifecycle of specific network infrastructure products – from conceptualisation and business case development, right the way through to shaping achievable strategies and roadmaps.
You’ll be supported by the Project Manager, Business Analyst, Development Solution Architecture and Test Teams to explore high and low-level designs, before seeing your infrastructure successfully deployed and put into operation. You will also work in partnership with third-party suppliers, seeing to it that their proposed solutions meet business and technical requirements.

Knowledge and Experience

• We are looking for someone with expert knowledge across the following infrastructure technologies:
• Voice over IP Protocols (e.g. SIP, H323, MGCP & SCCP) and Legacy Voice Protocols (e.g. ISDN & QSIG)
• Telephony systems Mitel or Avaya
• Voice and call recording technologies including Direct Routing via Microsoft Teams Voice
• Video technologies (e.g. Teams, WebEX and CMS)