Senior Officer- PMO and Processes at ZainCash

Baghdad, Baghdad Governorate, Iraq -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Operations, Process Improvement, Technical Support, Stakeholder Management, Documentation, Risk Management, Performance Monitoring, Problem Solving, B2C Experience, Fintech Knowledge, Arabic Fluency, English Communication, Cloud Storage, Project Planning, Approval Processes

Industry

Financial Services

Description

About ZainCash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. Key Responsibilities: Build a unified project database that includes all documents, reports, and lessons learned, and upload it to the company’s cloud storage. Provide administrative and technical support to project stakeholders by supplying them with the necessary templates, tools, and standards to ensure project success. Monitor project progress with implementers and ensure delivery according to the planned schedule. Contribute to obtaining approvals and performing clerical or documentation tasks when needed. Prepare project plans, define objectives and key milestones, and ensure accurate documentation of timelines and risks while following up on execution step by step. Track project progress regularly by monitoring performance, preparing periodic reports for stakeholders, and ensuring tasks are assigned to the right resources. Identify bottlenecks, issues, and risks facing projects or operations, escalate them to management, and provide practical recommendations and solutions. Work closely with stakeholders to understand their needs and challenges, and ensure process integration across different departments to achieve organizational goals efficiently. A minimum of 3 years of experience in project management, operations, or process improvement. Experience working in a B2C (Business-to-Consumer) company, preferably within the fintech, payments, or technology sector. Fluent in Arabic and Communication ability in English

Responsibilities

The Senior Officer will build a unified project database and provide administrative and technical support to project stakeholders. They will monitor project progress, prepare project plans, and identify bottlenecks while ensuring effective communication across departments.