Senior Operations Associate, Kitchens at DoorDash Kitchens
Redwood City, California, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 25

Salary

0.0

Posted On

09 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Oversight, Operations, Vendors, Maintenance, Ownership, Emergency Repairs, Customer Experience, Training

Industry

Hospitality

Description

ABOUT THE TEAM

DoorDash Kitchens is building and operating kitchens tailored to off-premise (delivery, catering, pick-up, etc) with limited in-person dining. Our kitchen operations teams prepare and fulfill orders in a full service kitchen along with supporting other restaurants operating in our facility. DoorDash Kitchens is a new model helping restaurants grow and expand with DoorDash.
Shifts: Night, weekend and holiday availability is required.

REQUIRED EXPERIENCE AND SKILLS

  • Ability to establish and maintain effective working relationships with management, other associates, hourly employees and dashers while making decisions quickly and delegating responsibilities accordingly.
  • Basic skills to make emergency repairs and conduct maintenance on the facility with basic tools provided.
  • You are highly organized, work well under pressure and execute tasks with speed, accuracy and attention to detail

ABOUT DOORDASH

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

You will help supervise and operate a shared-use, commercial kitchen housing multiple restaurant operators, ensuring that food orders are prepared accurately, quickly, all while delivering great customer experiences. You will oversee the preparation and fulfillment of food orders, maintaining operating standards and oversight of staff. .This position reports directly to the Operations Supervisor, Kitchens.

  • Be an owner. Take ownership of kitchen processes, safety/cleanliness, quality, and training, and ultimately work to improve quality and associated metrics to ensure the best possible outcomes for customers.
  • Lead day-to-day. Manage ordering and receiving from vendors, store product compliantly based on kitchen operating procedures, prepare customer orders, and ensure the kitchen remains clean.
  • Help improve operations. Contribute ideas to improve our quality and customer experience.
  • Customer Obsessed: Support our customers, merchant partners, and dashers with a thoughtful, solution oriented approach
  • Be flexible. When kitchen-related duties are completed, assist with operations on the warehouse floor

How To Apply:

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Responsibilities

ABOUT THE ROLE

You will help supervise and operate a shared-use, commercial kitchen housing multiple restaurant operators, ensuring that food orders are prepared accurately, quickly, all while delivering great customer experiences. You will oversee the preparation and fulfillment of food orders, maintaining operating standards and oversight of staff. .This position reports directly to the Operations Supervisor, Kitchens.

  • Be an owner. Take ownership of kitchen processes, safety/cleanliness, quality, and training, and ultimately work to improve quality and associated metrics to ensure the best possible outcomes for customers.
  • Lead day-to-day. Manage ordering and receiving from vendors, store product compliantly based on kitchen operating procedures, prepare customer orders, and ensure the kitchen remains clean.
  • Help improve operations. Contribute ideas to improve our quality and customer experience.
  • Customer Obsessed: Support our customers, merchant partners, and dashers with a thoughtful, solution oriented approach
  • Be flexible. When kitchen-related duties are completed, assist with operations on the warehouse floor.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

  • Must be comfortable in a fast-paced work environment
  • Must be comfortable working in a commercial kitchen
  • Must be able to sit and/or stand for extended periods of time, able to lift up to 50 lbs and able to participate in all service aspects and trainin
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