JOB OVERVIEW:

We are seeking a highly organized and proactive Senior Operations Coordinator to oversee and coordinate the daily logistics operations. The successful candidate will be responsible for managing a small team, optimizing transportation and distribution processes, ensuring timely delivery of goods, and driving continuous improvement initiatives across the supply chain. This role requires strong leadership, communication, and problem-solving skills.

SKILLS AND QUALIFICATIONS:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (preferred).
• 3+ years of experience in logistics, transportation, or operations, with at least 1 year in a supervisory or lead role.
• Strong knowledge of logistics systems, transportation management, and inventory control.
• Proficiency in Microsoft Office and logistics software (e.g., TMS, WMS, ERP).
• Spanish is an asset
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Willingness to work flexible hours, including weekends or evenings if necessary.

• Lead and supervise the logistics operations team, providing guidance, coaching, and performance feedback.
• Coordinate and monitor daily transportation, shipping, and receiving activities.
• Ensure timely and accurate order fulfillment and delivery in accordance with service level agreements (SLAs).
• Collaborate with internal teams (warehouse, procurement, customer service) and external partners (carriers, vendors) to optimize logistics performance.
• Analyze operational data and KPIs to identify trends, inefficiencies, and opportunities for process improvement.
• Assist in managing logistics budgets, controlling costs, and negotiating rates with service providers.
• Enforce compliance with safety standards, company policies, and regulatory requirements.
• Handle and resolve logistics-related issues and escalate complex problems as needed.
• Prepare reports on logistics performance, productivity, and team metrics.
• Participate in strategic planning for logistics and supply chain initiatives.
• Other duties as assigned