Senior Operations Manager (Automated FC) at Picnic

Utrecht, Utrecht, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Leadership, Data Analysis, Process Optimization, Continuous Improvement, Supply Chain Management, Lean Methodology, Team Development, Safety Standards, Quality Assurance, High-Volume Management, Automated Fulfilment, Analytical Skills, Collaboration, Coaching, 5S Principles

Industry

Retail

Description

At Picnic, we run some of Europe’s most advanced automated grocery fulfilment centres, combining robotics, smart software, and a people-first culture. As a Sr. Operations Manager, you own a key part of the operation, leading multiple teams across shifts to deliver on safety, quality, productivity, and continuous improvement. You work closely with the Site Manager and other Operations managers to turn site goals into daily action, develop strong operational leaders, and help build a high-performing, scalable operation. Our site in Utrecht operates at high volume with a team of 500-1000 colleagues, giving you the opportunity to lead in a complex, automated fulfilment environment. What you’ll do End-to-End Ownership: Take full responsibility for the long-term performance and KPI roadmap of your value stream, defining strategy and driving structural improvements in safety, quality, and efficiency. Hands-on Leadership: Lead the value stream day to day, coaching supervisors to effectively lead their captain teams, strengthening indirect leadership while ensuring performance targets are met. Data-Driven Process Optimization: Analyze workflows, identify bottlenecks, and implement improvements that increase efficiency, flow, and reliability. Continuous Improvement: Lead daily Kaizen and improvement initiatives, embedding a culture of operational excellence and accountability. Operational Standards and Execution: Maintain a clean, organized, and safe environment, applying 5S principles and reinforcing consistent standards across your teams. Cross-Functional Collaboration: Work closely with maintenance, engineering, planning, analysts, and last-mile teams to ensure seamless end-to-end operations. What you bring University degree in Supply Chain, Engineering, or related field 5+ years leadership experience, preferably in warehouse or automated operations Hands-on experience in automated or semi-automated fulfilment environments Lean and continuous improvement experience in complex operations Comfortable managing high-volume, high-SKU workflows Proven ability to lead teams of leaders and drive results Strong analytical skills, with a high level of competence in data analysis tools such as Tableau and Excel Willingness to occasionally step into operational shifts to stay close to the operation and support the team Fluency in English and Dutch

Responsibilities

The Senior Operations Manager is responsible for leading multiple teams to ensure safety, quality, productivity, and continuous improvement in the automated fulfilment centre. This role involves end-to-end ownership of performance metrics and driving operational excellence.