ABOUT US

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com .

SUMMARY

The Senior Operations Manage is responsible for broad based accountability for all account operational support, including client, governance and operations management.

KNOWLEDGE & SKILLS

• Operational Experience (at least 10 years of experience).
• Client Management (at least 10 years of experience).
• Account Governance (KPI, SLA, QBR, MBR) (at least 3 years of experience).Reporting (at least 10 years of experience).

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.Manages all aspects of performance