Senior Operations Manager - FM Service Provider - Healthcare Contract - North London - £70,000 + 5K Car allowance
Are M&E qualified?
Do you have a proven background in building maintenance
Do you have Healthcare experience?
Fantastic opportunity to work for an FM service provider in London. CBW are currently recruiting for a Senior Operations Manager to oversee all hard services across a healthcare contract (Static site) in North London. The successful candidate will come from a technical M&E background and will have experience in the overall day to day running of the hard services contract. In return the company is offering a competitive package paying £75,000 package based on experience, further training and career progression.
Hours of work
Monday to Friday - 08:00am to 17:00pm (40 hours)

Key duties & Responsibilities

• To deliver high quality Hard FM services ensuring adding value, increased productivity, and cost efficiencies wherever possible and encourage innovation from staff to provide on-going service improvements
• To recruit, select, motivate and manage the Hard FM services teams (where appropriate) and ensure an ongoing development to the highest standards of professionalism and customer service
• Responsible for the management of planned maintenance regimes
• Manage resource requirements for the Hard FM services, including the provision of labour and materials
• Use of and administration of maintenance I.T. Systems i.e. Labour Management Systems, Building Management Systems, Planned Preventative Management Systems and Stock Control System to ensure the efficient utilisation of staff and resources.
• To maintain assurance and accuracy of database
• Liaise with the Procurement department on negotiating with suppliers to ensure conformity with Company requirements and maximise economies
• Assist in the development of capital replacement programmes for plant and equipment in line with technological developments and PPM best practice
• Undertake specialised projects
• Prepare specifications for sub contracted works and maintenance contracts
• Responsible for organisation and implementation of a rostered 24 hour shift system, Emergency Cover and on-call service during non-working hours, weekends and bank holidays.
• Be part of the Duty Manager on call rota
• To formulate suitable strategies, in conjunction the general manager to meet the demands of service provision, ongoing improvement, and adaptation to changing processes and environments
• To exercise financial and commercial controls in the management of expenditure and income within agreed budgets and take remedial action where appropriate.
• To maximise profitability of operations and deliver ongoing cost savings

Requirements

• M&E Qualified
• Will hold a relevant qualification in a Hard FM related subject, ideally with membership of a professional institution and/or management qualifications (ILM, BIFM, etc.)
• Must have experience of managing staff in Hard FM in a healthcare environment
• Will have specialist knowledge of processes and procedures within mechanical and electrical disciplines together with excellent IT skills
• Will be able to demonstrate sound financial acumen and be able to interpret financial accounts
• Able to demonstrate strong communication and client relationship skills
• Excellent attention to detail
• Committed to health and safety
• Experience working in healthcare building maintenance (PFI, Hospital, Pharmaceutical, Research facilities etc would be highly desirable)

• To deliver high quality Hard FM services ensuring adding value, increased productivity, and cost efficiencies wherever possible and encourage innovation from staff to provide on-going service improvements
• To recruit, select, motivate and manage the Hard FM services teams (where appropriate) and ensure an ongoing development to the highest standards of professionalism and customer service
• Responsible for the management of planned maintenance regimes
• Manage resource requirements for the Hard FM services, including the provision of labour and materials
• Use of and administration of maintenance I.T. Systems i.e. Labour Management Systems, Building Management Systems, Planned Preventative Management Systems and Stock Control System to ensure the efficient utilisation of staff and resources.
• To maintain assurance and accuracy of database
• Liaise with the Procurement department on negotiating with suppliers to ensure conformity with Company requirements and maximise economies
• Assist in the development of capital replacement programmes for plant and equipment in line with technological developments and PPM best practice
• Undertake specialised projects
• Prepare specifications for sub contracted works and maintenance contracts
• Responsible for organisation and implementation of a rostered 24 hour shift system, Emergency Cover and on-call service during non-working hours, weekends and bank holidays.
• Be part of the Duty Manager on call rota
• To formulate suitable strategies, in conjunction the general manager to meet the demands of service provision, ongoing improvement, and adaptation to changing processes and environments
• To exercise financial and commercial controls in the management of expenditure and income within agreed budgets and take remedial action where appropriate.
• To maximise profitability of operations and deliver ongoing cost saving