Senior Operations Manager - Compliance & Trade at Microsoft

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Process Design, Project Management, Risk Management, Compliance, Trade Screening, Stakeholder Engagement, Data Analysis, Communication, Reporting, Continuous Improvement, AI/ML, Metrics Setting, Problem Solving, Attention to Detail, Adaptability

Industry

Software Development

Description

Support oversight and management of Trade processes, tools and systems. Partner with Engineering, Operations, and Analytics teams to implement process improvements, system improvements, and AI/ML-enabled Trade screening enhancements. Manage, analyze, and coordinate the trade sanctions and screening risks through the trade risk repository ,consult with key stakeholders (e.g., Legal, business/cohort partners, engineering) and monitor the associated remediation action plans to closure.Identify and escalate issues which may not be addressed by current policies or standards, and support the development and implementation of possible solutions, especially emerging regimes, and programs. Provides consultation, communications, direction, roadmap objectives, and awareness to senior stakeholders in various business functions to ensure Trade compliance covering Sanctions & Embargoes, Export controls and Customs. Facilitates an environment of inclusion that leverages diverse perspectives and talent, to better represent and understand global customers. Manages trade related risk analysis, setting metrics and KPIs, and defining the requirements for trade solutions. Establishes standardized reporting frameworks and dashboards to enhance visibility across trade screening operations. Deliver concise, actionable reporting to Trade leadership, highlighting trends, compliance risks, and system efficiency insights. Demonstrates a strategic mindset — balancing operational efficiency with regulatory rigor. Drives continuous improvement and innovation in compliance operations. Communicates with clarity and influence across technical, legal, and business audiences. Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 6+ years experience in operations or process design or program/project management OR equivalent experience Excellent written, verbal and analytical skills Strong communication and presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Experience with system and process design Working understanding of risk management and internal control frameworks and a solid understanding of the concepts of control design and operational efficiency Ability to work effectively across functional teams and stakeholders to drive for results and solve problems Ability to effectively manage multiple projects, have excellent attention to detail, and work effectively under deadlines Ability to adapt and change with the needs of the organization and business

Responsibilities

Support oversight and management of trade processes, tools, and systems while partnering with various teams to implement improvements. Manage trade sanctions and screening risks, consult with stakeholders, and monitor remediation action plans.