Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary:
Utilizing independent judgment, the Sr. Operations Manager supervises and coordinates the day-to-day operations of the facilities, including set-up/changeovers. Provides planning, direction, and leadership to subordinates, assuring the highest quality service program. Ensures an effective and cost-efficient program by controlling departmental operating budget. Provides highly responsible staff assistance to the General Manager/AGM/Director of Operations.
This role pays an annual salary of $50,000-$75,000 CAD

QUALIFICATIONS:

• Minimum of 4+ years of increasing responsibility and experience in event setup in an arena, sports complex, convention centre, hotel or other public assembly facility.
• Minimum of 4-6 years of supervisory responsibilities
• Minimum High School Diploma or Equivalent. Post-secondary level education an added asset.
• Knowledge and experience of operational activities at public assembly facilities including but not limited to event setup/change overs, venue maintenance, hockey operations, event presentation and production
• Knowledge of fire and public safety regulations
• Strong leadership qualities, with emphasis in working with and training “casual” staff
• Excellent communication skills both written and verbal
• Possession of, or ability to obtain a current CPR/First Aid certificate
• Possession of valid drivers license
• Possession of or ability to obtain fork lift/high lift operators certification
• Working knowledge of the proper use and maintenance of hand and power tools related to job functions
• Familiar with terminology used in entertainment and convention settings
• Knowledge of customer service practices
• Must have computer skills in Microsoft office applications and word processing, spreadsheets, databases, presentation, and internet software