Your new role

An exciting opportunity exists for an experienced Senior Operations Manager to lead the strategic planning, delivery and performance of facilities management, maintenance services and operational programs within a large and complex organisation.

Reporting to a senior executive leader, you will oversee essential operational services, lead a high-performing team and ensure compliance with legislative, regulatory and governance requirements.

• Lead the planning, delivery and evaluation of facilities management and maintenance services.
• Manage preventative and reactive maintenance programs across a diverse property portfolio.
• Oversee major service contracts, procurement activities and contractor performance to ensure services meet agreed standards and timeframes.
• Develop and implement operational strategies, policies and procedures that support effective governance and service delivery.
• Lead service improvement initiatives and drive operational excellence through robust systems, reporting and performance management.
• Build strong relationships with internal stakeholders, contractors and service providers to achieve organisational outcomes.
• Manage significant financial and physical resources while leading and developing a high-performing team.

What you'll need to succeed

To be successful, you will be an accomplished operational leader with extensive experience managing facilities, maintenance or infrastructure services within a large and complex organisation.

This role will suit a commercially minded and outcome-focused leader who thrives in complex environments and enjoys driving service excellence, operational efficiency and continuous improvement.

What you'll get in return

Senior leadership role with broad operational responsibility.

Opportunity to influence strategy and service delivery outcomes.

Diverse portfolio with significant scope and complexity.

Collaborative and values-driven work environment.

Long-term career development opportunities.

What you need to do now