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Senior Operations Manager (Healthcare Insurance) | Hybrid at Tasq Staffing Solutions, Inc.

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Oversight, Business Analysis, Vendor Partnerships, Performance Management, KPI Management, Strategic Planning, Change Control, Risk Management, Compliance, Talent Development, Process Improvement, Healthcare Insurance Management

Industry

Staffing and Recruiting

Description

Responsibilities: Operational Oversight: Take charge of daily operations across diverse business lines, expertly handling business analysis and vendor partnerships. Performance Management: Drive consistent achievement of KPIs with a strong emphasis on service levels, customer satisfaction, and quality excellence. Strategic Planning: Play a key role in shaping long-term strategies, delivering insightful project reports, and leading change control initiatives. Risk & Compliance: Proactively monitor risks and ensure all activities align with legal requirements and internal policies. Talent Development: Inspire and nurture teams, enhancing their capabilities while supporting vital decision-making processes. Process Excellence: Lead the charge in analyzing systems to uncover and implement impactful process improvements. Shift Schedule: Night shift, Work Setup: Hybrid Setup (3x/week Onsite, Weekends off) in McKinley Hill, Taguig Qualifications: Bachelor's or master's degree and relevant industry experience. Minimum of 15 years of professional experience, preferably with international organizations having global in-house delivery. At least 5 years of Operations Management experience at a managerial level Must have experience in handling healthcare insurance accounts in a Global Capability Center. Benefits: Retirement Benefit Annual Appraisal Annual Performance Bonus HMO up to 3 dependents Free parking & shuttle service

Responsibilities

Oversee daily operations across diverse business lines with a focus on KPIs, service levels, and quality excellence. Lead strategic planning, risk compliance, and process improvement initiatives within a healthcare insurance context.