Wage : $65,000 annually
Apply today and shift your career into drive for tomorrow as a Senior Operations Manager!

JOB DESCRIPTION:

• Manages Operations Managers and other airport support staff
• Responsible for daily operations, fleet availability, and revenue generation for his//her assigned function
• Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
• Resolves customer issues, ensuring a positive customer experience
• Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
• Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
• Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
• Conducts performance evaluations that are timely and constructive, where applicable
• Manages the airport and assigned locations/geographic areas when the General Manager is not present
• Participates in the recruiting process, as required
• Provides management with various updates and indicators as requested
• Remains current on all administrative duties according to company policy

QUALIFICATIONS:

• 1-3 years of Customer Service or Operations Management
• Experience in the car rental tourism industry is a plus
• High School Diploma required Bachelor’s degree preferred
• Sales Management and Coaching
• Ability to manage and motivate a Team
• Customer Focused – ability to resolve customer service issues

Please refer the Job description for details